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- Tasks: Be the friendly face of our office, managing reception and supporting the Membership Team.
- Company: Join Equity, a powerful trade union for performers and creative practitioners.
- Benefits: Enjoy 30 days annual leave, a pension scheme, and a supportive work environment.
- Other info: Join a passionate team dedicated to supporting over 50,000 members in the entertainment sector.
- Why this job: Make a difference in the creative industry while developing your skills in a dynamic role.
- Qualifications: Organised, IT-savvy, and great with people; experience in customer service is a plus.
The predicted salary is between 30000 - 42000 £ per year.
30 days’ annual leave plus bank holidays and Christmas office closure.
Defined Benefit Pension Scheme.
Equity recognises Unite as the staff group union.
Equity is the UK trade union for professional performers and creative practitioners. Equity is respected as one of the most powerful entertainment unions in the world, and at the heart of the UK trade union movement. We are a growing union of around 50,000 members, proud of our strong organising and campaigning record. Our members are mostly freelance, with many working in greenfield and emerging areas in audio, videogames, dance and the light entertainment sectors. By contrast, most British TV, film and theatre are made on union agreements with minimum terms driving forward industry standards on everything from pay to dignity at work. The Union has a team of staff in offices across the UK who have a wealth of experience and expertise when it comes to advice and representation. They are able to deal with the issues raised by members working in all areas of the industry whether it be a major feature film, a theatre in education show, radio voice overs, a circus act or any other live or recorded work.
The Role: Equity is committed to equal opportunities and welcomes applications from all who believe they fit the essential requirements for the job. We’re looking for a friendly, organised Reception & Membership Administrator to be the welcoming face and voice of our head office, Guild House. In this busy, people-focused role, you’ll provide a professional reception service, respond to phone and email enquiries, support visitors, manage meeting room bookings and help keep daily building operations running smoothly.
Alongside reception duties, you’ll also be a key part of the Membership Team, processing applications, updating records, handling member communications and maintaining accurate data. If you’re calm under pressure, confident with IT, great with people and passionate about delivering excellent service, we’d love to hear from you.
How to Apply: For details on how to apply, visit: https://www.equity.org.uk/about-us/work-at-equity
Reception & Membership Administrator employer: EQUITY
Contact Detail:
EQUITY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception & Membership Administrator
✨Tip Number 1
Get to know the company! Research Equity and its values. When you understand what they stand for, you can tailor your approach and show how you fit into their culture during interviews.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to reception and membership roles. Think about examples from your past experiences that showcase your skills in customer service and organisation.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Equity. Don’t miss out on this opportunity!
We think you need these skills to ace Reception & Membership Administrator
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and approachable in your tone. Remember, this role is all about being the welcoming face of our office.
Tailor Your Application: Make sure to tailor your application specifically for the Reception & Membership Administrator role. Highlight your relevant experience and skills that match what we’re looking for, like your organisational skills and ability to handle enquiries with ease.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role there, so it’s a win-win!
How to prepare for a job interview at EQUITY
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Reception & Membership Administrator role. Familiarise yourself with the key responsibilities like managing enquiries and supporting visitors. This will help you demonstrate your enthusiasm and suitability for the position.
✨Showcase Your People Skills
Since this role is all about being the friendly face of the organisation, prepare examples of how you've successfully interacted with people in previous roles. Think about times when you’ve handled difficult situations or provided excellent customer service to highlight your interpersonal skills.
✨Be Ready for Scenario Questions
Expect questions that assess how you would handle specific situations, such as a busy reception desk or a challenging member enquiry. Practise your responses to these scenarios so you can show off your problem-solving abilities and calmness under pressure.
✨Demonstrate Your IT Savvy
As the role involves managing data and communications, be prepared to discuss your experience with relevant software and tools. Brush up on any specific systems mentioned in the job description, and be ready to explain how you’ve used technology to improve efficiency in past roles.