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- Tasks: Be the friendly face of our office, managing reception and supporting the Membership Team.
- Company: Join Equity, a powerful union for creative professionals in the UK.
- Benefits: Enjoy 30 days’ annual leave, a pension scheme, and a supportive work environment.
- Other info: Join a passionate team dedicated to supporting 50,000 members across various creative sectors.
- Why this job: Make a difference in the creative industry while developing your skills in a dynamic role.
- Qualifications: Organised, IT-savvy, and great with people? We want you!
The predicted salary is between 28800 - 43200 £ per year.
30 days’ annual leave plus bank holidays and Christmas office closure.
Defined Benefit Pension Scheme.
Equity recognises Unite as the staff group union. Equity is the UK trade union for professional performers and creative practitioners. Equity is respected as one of the most powerful entertainment unions in the world, and at the heart of the UK trade union movement. We are a growing union of around 50,000 members, proud of our strong organising and campaigning record. Our members are mostly freelance, with many working in greenfield and emerging areas in audio, videogames, dance and the light entertainment sectors. By contrast, most British TV, film and theatre are made on union agreements with minimum terms driving forward industry standards on everything from pay to dignity at work.
The Union has a team of staff in offices across the UK who have a wealth of experience and expertise when it comes to advice and representation. They are able to deal with the issues raised by members working in all areas of the industry whether it be a major feature film, a theatre in education show, radio voice overs, a circus act or any other live or recorded work.
The Role: Equity is committed to equal opportunities and welcomes applications from all who believe they fit the essential requirements for the job. We’re looking for a friendly, organised Reception & Membership Administrator to be the welcoming face and voice of our head office, Guild House. In this busy, people‑focused role, you’ll provide a professional reception service, respond to phone and email enquiries, support visitors, manage meeting room bookings and help keep daily building operations running smoothly. Alongside reception duties, you’ll also be a key part of the Membership Team, processing applications, updating records, handling member communications and maintaining accurate data. If you’re calm under pressure, confident with IT, great with people and passionate about delivering excellent service, we’d love to hear from you.
How to Apply: For details on how to apply, visit: https://www.equity.org.uk/about-us/work-at-equity
Reception & Membership Administrator in London employer: EQUITY
Contact Detail:
EQUITY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception & Membership Administrator in London
✨Tip Number 1
First things first, make sure you know the ins and outs of the role. Research Equity and understand their mission. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
When you get to the interview stage, don’t just talk about your skills—show them! Bring examples of how you've handled busy environments or dealt with tricky situations. We want to see that you can keep calm under pressure and deliver excellent service.
✨Tip Number 3
Networking is key! Reach out to current or former employees on LinkedIn. Ask them about their experiences at Equity and any tips they might have for you. It’s a great way to get insider info and make a good impression.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows that you’re serious about joining the team at Equity. Good luck!
We think you need these skills to ace Reception & Membership Administrator in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of warmth and friendliness into your words. Remember, this role is all about being the welcoming face of our office!
Tailor Your Application: Make sure to tailor your application specifically for the Reception & Membership Administrator role. Highlight your relevant experience and skills that match the job description. We love seeing how you can bring your unique background to our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out – we want to see what makes you a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our organisation there. We can’t wait to hear from you!
How to prepare for a job interview at EQUITY
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Reception & Membership Administrator role. Familiarise yourself with the key responsibilities like managing enquiries and supporting the Membership Team. This will help you demonstrate your enthusiasm and suitability for the position.
✨Showcase Your People Skills
Since this role is all about being the friendly face of the organisation, prepare examples of how you've successfully interacted with people in previous roles. Think about times when you’ve handled difficult situations or provided excellent customer service to highlight your interpersonal skills.
✨Be Ready for Scenario Questions
Expect questions that assess how you would handle specific situations, such as a busy reception desk or a challenging member enquiry. Practise your responses to these scenarios, focusing on your calmness under pressure and problem-solving abilities.
✨Demonstrate Your IT Proficiency
As the role requires confidence with IT, be prepared to discuss your experience with relevant software and tools. If you have any specific examples of how you've used technology to improve processes or enhance service delivery, make sure to mention them!