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- Tasks: Coordinate school trips, ensuring seamless communication and great experiences for customers.
- Company: Equity is a leading school tour operator with 90 years of experience in creating memorable travel experiences.
- Benefits: Enjoy hybrid working, feedback on applications, and a supportive team culture.
- Why this job: Join a passionate team and develop your career in the exciting travel industry.
- Qualifications: Strong organisation skills, MS Office proficiency, and a passion for travel are essential.
- Other info: Fluency in a European language is a plus; open to applicants from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Tour Coordinator role at Equity - the school travel people. Equity is an ambitious school tour operator based in Brighton. For 90 years, we’ve been working with schools, colleges, and clubs to deliver bespoke trips all over the world, creating lasting memories. We have a diverse team of people who are passionate about travel and its ability to help people learn and grow.
About the role: Working within a team of Tour Coordinators, your role is to progress the organisation of our trips, ensuring our customers receive a great experience through seamless communication at every step of their journey. As the main point of contact for teachers and group leaders, you’ll handle all queries and use all interactions to build connections and long-lasting relationships. You’ll also build strong relationships with our external partners, making reservations and securing a good experience for our customers with our suppliers. It’s an opportunity to learn, grow, and develop a career within the travel industry.
About the skills, knowledge, and experience we’re after:
- Strong organisation and admin skills
- A good command of all MS Office applications
- An interest in travel and knowledge about some of our destinations
- Fluency in a European language (French, Italian, Spanish, German) would be an advantage
About the person: We’re looking for someone who can build relationships with others to get the best experience for our Party Leaders and students whilst ensuring each trip is profitable for us. You should be comfortable handling a large volume of bookings with accuracy and attention to detail. A genuine interest in travel and eagerness to learn more about our products and destinations are essential.
Application Process: We’re open to applications from all backgrounds. If we need to make any adjustments during the selection process, just let us know. We’re also proud to be part of the Circle Back initiative, where we commit to giving feedback at every step of our recruitment process.
Work Arrangements: This role offers hybrid working with at least 3 days a week based in our Brighton office and 4 days during our busy winter season. This is a fixed-term position for 12 months.
Seniority level: Entry level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Travel Arrangements
Tour Coordinator employer: Equity-the school travel people
Contact Detail:
Equity-the school travel people Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tour Coordinator
✨Tip Number 1
Familiarise yourself with the destinations that Equity operates in. Research popular attractions, cultural nuances, and travel tips for these locations. This knowledge will not only impress during conversations but also help you build rapport with teachers and group leaders.
✨Tip Number 2
Brush up on your organisational skills by practising how to manage multiple bookings and communications simultaneously. Consider using tools like calendars or project management apps to simulate the workload you might encounter as a Tour Coordinator.
✨Tip Number 3
If you speak a European language, practice your conversational skills. Being able to communicate effectively with suppliers and partners in their native language can set you apart from other candidates and enhance the customer experience.
✨Tip Number 4
Engage with the travel community online. Join forums or social media groups related to school trips and travel coordination. Networking with professionals in the industry can provide insights and potentially lead to valuable connections at Equity.
We think you need these skills to ace Tour Coordinator
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Tour Coordinator. Familiarise yourself with the skills and experiences required, such as strong organisation and admin skills, and a good command of MS Office applications.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise any previous roles in customer service or travel coordination, and mention your language skills if applicable.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and your ability to build relationships. Use specific examples from your past experiences to demonstrate how you can contribute to Equity's mission of providing great customer experiences.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Equity-the school travel people
✨Show Your Passion for Travel
Make sure to express your genuine interest in travel during the interview. Share any personal experiences or trips that have inspired you, as this will resonate with the interviewers at Equity, who value a passion for travel.
✨Demonstrate Organisational Skills
Prepare examples of how you've successfully managed multiple tasks or projects in the past. Highlight your organisational skills and attention to detail, as these are crucial for a Tour Coordinator role.
✨Familiarise Yourself with Destinations
Research some of the destinations that Equity operates in. Being knowledgeable about these locations will not only impress the interviewers but also show your commitment to understanding their business.
✨Practice Communication Scenarios
Since the role involves building relationships with teachers and group leaders, practice how you would handle various communication scenarios. This could include addressing queries or resolving issues, showcasing your interpersonal skills.
