At a Glance
- Tasks: Support underwriting operations through data processing and quality control in a collaborative environment.
- Company: Reputable London Market insurance business known for operational excellence and teamwork.
- Benefits: Opportunities for career development, exposure to market systems, and a supportive team culture.
- Other info: Join a dynamic team focused on continuous improvement and operational efficiency.
- Why this job: Kickstart your career in insurance operations with hands-on experience and growth potential.
- Qualifications: Experience in insurance operations and strong analytical skills are preferred.
The predicted salary is between 30000 - 40000 € per year.
An excellent opportunity for a detail-oriented and organised Operations Assistant to join a collaborative insurance operations environment within the London market. This role plays a key part in supporting underwriting operations through accurate data processing, quality control, and message management across multiple classes of business. The position offers broad exposure to underwriting operations and market systems, making it an ideal opportunity for someone looking to develop their career within insurance operations.
Key Responsibilities
- Accurately process risk and aggregate data entries across core underwriting and operational systems within agreed service levels.
- Conduct data quality control checks to ensure completeness, accuracy, and compliance with internal standards.
- Process and validate underwriting and claims market messages, investigating and resolving exceptions, failures, and queries where required.
- Provide operational support to underwriting teams to ensure efficient transaction processing and smooth day-to-day workflow.
- Support the achievement of team service standards and performance targets through effective workload management.
- Identify opportunities to improve operational processes, controls, and efficiencies as part of a continuous improvement culture.
- Build strong working relationships with underwriting teams and key internal stakeholders across multiple lines of business.
- Assist with ad hoc operational and administrative tasks as required.
- Escalate issues and complex queries appropriately to team leadership.
What We're Looking For
- Previous experience within Lloyd's or London Market insurance operations.
- Strong understanding of syndicate operations, delegated authority, and open market business processes.
- Familiarity with London Market systems such as PPL and Whitespace.
- Excellent attention to detail with strong analytical and problem-solving skills.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Strong communication and stakeholder management skills, both written and verbal.
- Proficient in Microsoft Office applications, particularly Excel, Word, and Outlook.
- A collaborative approach with the ability to work effectively across teams and with external stakeholders.
Desirable but Not Essential
- Progress towards or completion of CertCII qualifications.
- Exposure to multiple classes of business within the London insurance market.
- Experience contributing to process improvement initiatives within an operations environment.
About the Company
A well‑established London Market insurance business with a strong reputation for operational excellence, technical expertise, and collaborative working practices. The organisation is focused on delivering high service standards while continuing to invest in operational efficiency, technology, and employee development as part of its long‑term growth strategy.
Operations Assistant employer: Equity City
Join a well-established London Market insurance business that prioritises operational excellence and employee development. As an Operations Assistant, you'll thrive in a collaborative environment that values your contributions and offers ample opportunities for career growth within the dynamic insurance sector. With a commitment to high service standards and continuous improvement, this company is an excellent employer for those seeking meaningful and rewarding work in the heart of London.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the insurance operations field, especially those who work in the London market. Attend industry events or join online forums to connect with potential employers and learn about job openings.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of syndicate operations and market systems like PPL and Whitespace. We recommend practising common interview questions and having examples ready that showcase your attention to detail and problem-solving skills.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your career goals. Use our website to find roles that match your skills and interests, and tailor your approach to each application to stand out from the crowd.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a great opportunity to reiterate why you’re the perfect fit for the Operations Assistant position.
We think you need these skills to ace Operations Assistant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in Lloyd's or London Market insurance operations. We want to see how your skills align with the role, so don’t be shy about showcasing your attention to detail and analytical abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the Operations Assistant role and how your background makes you a perfect fit. We love seeing genuine enthusiasm for the position!
Showcase Your Skills:Don’t forget to mention your proficiency in Microsoft Office, especially Excel, as well as any experience with London Market systems like PPL and Whitespace. We’re looking for someone who can hit the ground running!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. Let’s get started on your journey with us!
How to prepare for a job interview at Equity City
✨Know Your Stuff
Make sure you brush up on your knowledge of Lloyd's and London Market insurance operations. Familiarise yourself with key terms like syndicate operations and delegated authority, as well as systems like PPL and Whitespace. This will show that you're not just interested in the role but also understand the industry.
✨Show Off Your Attention to Detail
Since this role requires a keen eye for detail, be prepared to discuss examples from your past experiences where you successfully managed data processing or quality control. Highlight how your meticulous nature has led to improved outcomes in previous roles.
✨Demonstrate Your Problem-Solving Skills
Think of specific instances where you've tackled challenges or resolved issues in an operational setting. Be ready to explain your thought process and the steps you took to find solutions, especially in fast-paced environments.
✨Build Rapport with Stakeholders
This position involves working closely with underwriting teams and other stakeholders. During the interview, showcase your communication skills and collaborative approach. Share examples of how you've built strong working relationships in the past, as this will be crucial for success in the role.
