At a Glance
- Tasks: Support underwriting operations through data processing and quality control in a collaborative environment.
- Company: Reputable London Market insurance business known for operational excellence and teamwork.
- Benefits: Opportunities for career growth, professional development, and a supportive work culture.
- Other info: Dynamic role with exposure to multiple business classes and continuous improvement initiatives.
- Why this job: Gain valuable experience in insurance operations while making a real impact on the team.
- Qualifications: Experience in insurance operations and strong analytical skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
An excellent opportunity for a detail-oriented and organised Operations Assistant to join a collaborative insurance operations environment within the London market. This role plays a key part in supporting underwriting operations through accurate data processing, quality control, and message management across multiple classes of business. The position offers broad exposure to underwriting operations and market systems, making it an ideal opportunity for someone looking to develop their career within insurance operations.
Key Responsibilities
- Accurately process risk and aggregate data entries across core underwriting and operational systems within agreed service levels.
- Conduct data quality control checks to ensure completeness, accuracy, and compliance with internal standards.
- Process and validate underwriting and claims market messages, investigating and resolving exceptions, failures, and queries where required.
- Provide operational support to underwriting teams to ensure efficient transaction processing and smooth day-to-day workflow.
- Support the achievement of team service standards and performance targets through effective workload management.
- Identify opportunities to improve operational processes, controls, and efficiencies as part of a continuous improvement culture.
- Build strong working relationships with underwriting teams and key internal stakeholders across multiple lines of business.
- Assist with ad hoc operational and administrative tasks as required.
- Escalate issues and complex queries appropriately to team leadership.
What We're Looking For
- Previous experience within Lloyd's or London Market insurance operations.
- Strong understanding of syndicate operations, delegated authority, and open market business processes.
- Familiarity with London Market systems such as PPL and Whitespace.
- Excellent attention to detail with strong analytical and problem-solving skills.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Strong communication and stakeholder management skills, both written and verbal.
- Proficient in Microsoft Office applications, particularly Excel, Word, and Outlook.
- A collaborative approach with the ability to work effectively across teams and with external stakeholders.
Desirable but Not Essential
- Progress towards or completion of CertCII qualifications.
- Exposure to multiple classes of business within the London insurance market.
- Experience contributing to process improvement initiatives within an operations environment.
About the Company
A well‑established London Market insurance business with a strong reputation for operational excellence, technical expertise, and collaborative working practices. The organisation is focused on delivering high service standards while continuing to invest in operational efficiency, technology, and employee development as part of its long‑term growth strategy.
Operations Assistant in London employer: Equity City
Join a well-established London Market insurance business that prioritises operational excellence and employee development. As an Operations Assistant, you'll thrive in a collaborative environment that values attention to detail and offers ample opportunities for career growth within the dynamic insurance sector. With a commitment to high service standards and continuous improvement, this company provides a supportive culture where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Assistant in London
✨Tip Number 1
Network like a pro! Reach out to people in the insurance operations field, especially those who work in Lloyd's or the London Market. A friendly chat can open doors and give you insights that might just land you that Operations Assistant role.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of syndicate operations and market systems like PPL and Whitespace. We want you to feel confident discussing these topics, as they’re key to the role and will show your commitment to the industry.
✨Tip Number 3
Showcase your attention to detail during interviews. Bring examples of how you've successfully managed data processing or quality control in past roles. This will demonstrate that you’re the organised and detail-oriented candidate we’re looking for!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our collaborative team and contributing to our operational excellence.
We think you need these skills to ace Operations Assistant in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Assistant role. Highlight your experience in insurance operations, especially within the London market, and showcase your attention to detail and analytical skills.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Mention specific experiences that relate to data processing and quality control, and express your enthusiasm for working in a collaborative environment.
Showcase Your Skills:Don’t forget to highlight your proficiency in Microsoft Office, particularly Excel, as well as any familiarity with London Market systems like PPL and Whitespace. We love seeing candidates who can hit the ground running!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Equity City
✨Know Your Stuff
Make sure you brush up on your knowledge of Lloyd's and London Market insurance operations. Familiarise yourself with key terms like syndicate operations and delegated authority, as well as systems like PPL and Whitespace. This will show that you're not just interested in the role but also understand the industry.
✨Show Off Your Attention to Detail
Since this role requires a keen eye for detail, be prepared to discuss examples from your past where you've successfully managed data processing or quality control. Highlight any specific instances where your attention to detail made a significant impact on a project or task.
✨Demonstrate Your Problem-Solving Skills
Think of a time when you faced a challenge in a fast-paced environment. Be ready to explain how you approached the problem, what steps you took to resolve it, and the outcome. This will showcase your analytical skills and ability to handle multiple priorities effectively.
✨Build Rapport with Your Interviewers
Remember, this role is all about collaboration. During the interview, try to establish a connection with your interviewers by asking insightful questions about their teams and processes. This not only shows your interest but also your ability to work well with others.
