Reporting to: Line Manager, Finance Operations
Type: 12-Month Fixed-Term Contract
Overview
An opportunity has arisen for an experienced Credit Controller to join a collaborative finance operations function within the insurance sector on a 12-month fixed term basis. This role plays a key part in managing aged debt, maintaining strong broker and client relationships, and supporting effective cash flow management across the business. The position offers exposure to a fast‑paced, technically focused environment where cross‑functional collaboration and problem‑solving are highly valued.
Key Responsibilities
- Proactively manage credit control activities across allocated accounts
- Monitor overdue balances and escalate issues where appropriate
- Investigate and resolve outstanding debt and account queries in a timely manner
- Analyse aged debt trends and provide recommendations to improve collections performance
- Allocate signings to receivables and manage cash allocation queries
- Allocate taxes and premiums accurately, resolving related discrepancies where necessary
- Liaise with brokers, clients, finance teams, underwriting teams, and claims functions to resolve technical or operational issues
- Maintain accurate records and supporting documentation
- Support review meetings through follow‑up actions and reporting updates
- Assist with ad hoc finance operations tasks as required
What We're Looking For
- Previous experience in a Credit Control role within the Lloyd's insurance or reinsurance market
- Strong understanding of insurance credit control processes and aged debt reporting
- Advanced Excel skills, including experience using macros
- Good understanding of bureau systems and related procedures
- Strong analytical and problem‑solving skills
- Ability to work independently and manage priorities effectively
- Confidence in challenging existing processes and identifying improvements
- Excellent communication and stakeholder management skills
Desirable but Not Essential
- Knowledge of London Market insurance and reinsurance products
- Awareness of SOX controls and compliance requirements
- Associate or membership status with the Chartered Institute of Credit Management (CICM)
About the Company
A well‑established global insurance organisation with a strong presence in the London Market. The business is recognised for its collaborative culture, technical expertise, and continued investment in operational excellence, technology, and talent development. Employees are encouraged to contribute ideas, build long‑term careers, and work in an inclusive and high‑performing environment.
