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- Tasks: Handle complex claims in Energy and Construction, supporting strategies from start to finish.
- Company: Globally established insurance organisation with a collaborative culture.
- Benefits: Strong development opportunities, exposure to international cases, and supportive team environment.
- Other info: Opportunity for professional growth and learning in a dynamic industry.
- Why this job: Join a specialist team and make an impact in high-value claims management.
- Qualifications: Experience in claims handling and strong communication skills required.
The predicted salary is between 35000 - 45000 £ per year.
This is an excellent opportunity for a developing Claims Adjuster to join a specialist London-based claims team handling complex, high-value cases across Energy, Construction, Power, and Process Industries. The role offers exposure to international and technically challenging claims, providing strong development opportunities in both technical claims handling and stakeholder engagement. Working alongside experienced professionals, the successful candidate will support the end-to-end management of claims, from initial notification through to resolution, while building expertise in specialty lines and contributing to a high-quality client service.
Key Responsibilities:
- Assist in handling claims across Energy and Construction-related classes, including upstream, downstream, renewables, power, mining, and infrastructure risks
- Support the development and execution of claims strategies, including investigation, reserving, and resolution activities
- Manage a portfolio of claims within delegated authority, ensuring appropriate oversight and escalation where required
- Liaise with brokers, clients, loss adjusters, and other external stakeholders throughout the claims lifecycle
- Support negotiations and settlement discussions, including coverage and quantum considerations
- Maintain accurate, timely claims records and documentation using internal systems
- Assist with large loss reporting and internal management updates
- Contribute to delivering a consistent, high-quality claims service to clients and partners
- Collaborate with underwriting and other internal teams where required
- Continuously develop technical knowledge across relevant lines of business
What We're Looking For:
- Experience in claims handling within insurance, broking, or loss adjusting (typically up to 5 years)
- Interest in Energy, Construction, or wider specialty insurance lines
- Strong communication, organisation, and stakeholder management skills
- Ability to prioritise workload and manage multiple tasks effectively
- Collaborative mindset with a proactive approach to learning and development
Desirable but Not Essential:
- Exposure to complex or large loss claims in relevant specialty lines
- Familiarity with claims systems such as ECF or Docosoft
- Progress toward, or interest in pursuing, a professional qualification (e.g. ACII or equivalent)
About the Company:
A globally established insurance organisation operating across multiple continents and jurisdictions, known for its technical expertise in property and casualty insurance. The business supports clients across a wide range of industries with risk and claims solutions, and is recognised for its international reach, strong technical capability, and collaborative working culture. It continues to invest in talent and capability to support ongoing growth in complex specialty markets.
Claims Adjuster - Technical Risks employer: Equity City
Contact Detail:
Equity City Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Adjuster - Technical Risks
✨Tip Number 1
Network like a pro! Reach out to professionals in the insurance and claims industry, especially those working in Energy and Construction. Attend events or webinars, and don’t be shy about asking for informational interviews – it’s all about making connections that could lead to job opportunities.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss your experience in claims handling. Highlight any specific cases you've worked on, especially those involving complex or large loss claims, to demonstrate your expertise.
✨Tip Number 3
Stay proactive! Follow up with companies after applying or interviewing. A simple thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role and the company, which is always a plus!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications and updates this way!
We think you need these skills to ace Claims Adjuster - Technical Risks
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Claims Adjuster role. Highlight any relevant experience in handling claims, especially in Energy or Construction, to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're interested in this position and how your background aligns with our needs. Don’t forget to mention your enthusiasm for learning and development in the specialty lines.
Showcase Your Communication Skills: Since this role involves liaising with various stakeholders, make sure your application demonstrates your strong communication skills. Use clear and concise language, and don’t shy away from sharing examples of how you've effectively managed relationships in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows us you’re proactive!
How to prepare for a job interview at Equity City
✨Know Your Claims
Familiarise yourself with the key aspects of claims handling, especially in Energy and Construction sectors. Brush up on recent trends and challenges in these areas, as this will show your genuine interest and understanding during the interview.
✨Showcase Your Communication Skills
Since stakeholder engagement is crucial for this role, prepare examples that highlight your communication and negotiation skills. Think of situations where you successfully managed relationships or resolved conflicts, as these stories will resonate well with the interviewers.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you prioritise tasks and manage multiple claims effectively. Consider using the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing your ability to handle a portfolio of claims under pressure.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to complex claims and their expectations for the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your career goals.