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- Tasks: Engage customers, provide product knowledge, and drive sales in a vibrant equestrian retail environment.
- Company: Equitogs is a leading equestrian retail store in Billingshurst, known for quality products and excellent service.
- Benefits: Enjoy a competitive salary, performance bonuses, company pension, and on-site parking.
- Why this job: Join a passionate team, learn about equestrian products, and build lasting customer relationships.
- Qualifications: A passion for horses, strong communication skills, and a desire to learn are essential.
- Other info: Full training provided; view this role as a long-term career opportunity.
The predicted salary is between 24000 - 28800 £ per year.
We are looking for an equestrian sales representative at our store in Billingshurst, one of the most comprehensive retail stores in the South. We are dedicated to providing excellent customer service, expert knowledge, and the highest quality products. The team here truly is the heart of Equitogs, and we are seeking an individual who has a strong desire and drive for sales and all things equine and country.
We are looking for a sales-driven, dedicated, charismatic, and friendly individual with solid equestrian knowledge and a passion for providing first-class customer service. The ideal candidate will be able to use their own equine experience to offer the best possible advice and build strong relationships with our customers through a personal shopper-style approach to sales.
Duties include:
- Welcoming customers and providing accurate product knowledge and advice to ensure every sales opportunity is met to the best of our ability
- Demonstrating a willingness to learn about all products within the store and staying up to date with current promotions and new launches
- Answering the phone with a professional manner, engaging with customers confidently, and responding to inquiries promptly and effectively
- Processing payments through the till system, handling refunds and inquiries efficiently
- Maintaining a clean and well-presented store, along with the ability to merchandise stock with attention to detail
- Participating in team meetings
- Carrying out additional duties as required
Personal skills required:
- Enjoy interacting with customers and being a "people person"
- A natural ability and eagerness to sell, using excellent communication skills and expert knowledge
- A genuine passion for horses and familiarity with the brands we sell
- A keen interest in equestrian sport and an awareness of sporting events within the industry
- Competitive experience as a rider and/or groom is a bonus, but not essential
- Confident, outgoing, and energetic with a zest for life
- Driven, motivated to learn and succeed
- Punctual and focused
- Polite and helpful
Job Type: Full-time – 5 days a week, 9:00 am – 5:30 pm (40 hours per week), including Saturdays (Saturday supplement is paid). The store is based in Billingshurst, West Sussex.
We are looking for someone to settle into our team and view this role as a long-term career opportunity. A competitive salary is offered, based on experience, along with sales performance incentives and bonuses. Full training will be provided on all products, safety items, till systems, and day-to-day store operations.
To apply for this role, please forward your CV to admin@equitogs.com, for the attention of Rachel Dowson, with a covering letter explaining why you would like to work for Equitogs.
Pay: £28,000.00-£32,000.00 per year
Additional pay: Performance bonus, Company pension, On-site parking, Sick pay
Schedule: 8 hour shift, Day shift, Weekend availability
Seniority level: Entry level
Employment type: Full-time
Job function: Sales and Business Development
Industries: Retail
Sales Representative employer: Equitogs
Contact Detail:
Equitogs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Representative
✨Tip Number 1
Familiarise yourself with the equestrian products and brands that Equitogs offers. This knowledge will not only help you engage with customers but also demonstrate your genuine passion for the industry during any interactions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully interacted with customers in the past. Being able to share specific instances where you provided excellent service can set you apart from other candidates.
✨Tip Number 3
Network within the equestrian community, whether through local events or online forums. Building connections can provide you with insights about the role and may even lead to referrals, increasing your chances of landing the job.
✨Tip Number 4
Prepare to discuss your own equine experiences and how they relate to the sales role. Whether it's riding, grooming, or simply being an enthusiast, sharing your personal journey can help you connect with the team and show your dedication.
We think you need these skills to ace Sales Representative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your equestrian knowledge and sales experience. Use specific examples that demonstrate your ability to engage with customers and provide excellent service.
Craft a Compelling Cover Letter: In your cover letter, express your passion for horses and the equestrian industry. Explain why you want to work at Equitogs and how your skills align with their values of customer service and product knowledge.
Showcase Your Personality: Since the role requires a friendly and charismatic individual, let your personality shine through in your application. Use a conversational tone and share anecdotes that reflect your enthusiasm for sales and customer interaction.
Highlight Relevant Experience: If you have any competitive experience as a rider or groom, be sure to mention it. This will show your familiarity with the products and your genuine interest in the equestrian sport, which is a key aspect of the role.
How to prepare for a job interview at Equitogs
✨Show Your Passion for Equestrianism
Make sure to express your genuine love for horses and equestrian sports during the interview. Share personal experiences that highlight your knowledge of the industry and the products you would be selling.
✨Demonstrate Excellent Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Highlight your ability to engage with customers, understand their needs, and offer tailored advice, as this is crucial for a sales-driven role.
✨Be Ready to Discuss Product Knowledge
Familiarise yourself with the brands and products sold at Equitogs. Be prepared to discuss current promotions and new launches, showing that you're proactive and eager to learn about the store's offerings.
✨Exude Confidence and Charisma
Your personality matters! Practice speaking confidently and engagingly. A friendly and outgoing demeanour will help you connect with both the interviewers and potential customers, making you a memorable candidate.
