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- Tasks: Lead and define membership strategies to boost engagement and revenue across global markets.
- Company: Join a dynamic global group focused on enhancing customer loyalty.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Make a significant impact by driving innovative loyalty programmes in a thriving environment.
- Qualifications: Senior leadership experience in consumer sectors and expertise in data-driven marketing.
- Other info: Be part of a forward-thinking team with a focus on commercial success.
The predicted salary is between 43200 - 72000 £ per year.
A global multi-site group is seeking a Director of Membership & Loyalty to define and lead their membership strategy across markets. This role involves full accountability for commercial performance and execution of a loyalty ecosystem.
Candidates should have:
- Senior leadership experience in consumer-facing sectors
- Proven success in scaling loyalty programmes
- A strong understanding of data-led marketing to drive engagement and revenue
This position offers a hybrid work model based in London.
Membership & Loyalty Director - Scale Engagement & Revenue employer: EquiTalent
Contact Detail:
EquiTalent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership & Loyalty Director - Scale Engagement & Revenue
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend relevant events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream role.
✨Tip Number 2
Prepare for interviews by researching the company’s current membership strategies and loyalty programmes. We want to see you shine by showcasing your knowledge and how your experience aligns with their goals.
✨Tip Number 3
Practice your pitch! You’ll want to clearly articulate how your leadership experience and data-driven approach can scale their loyalty ecosystem. We’re here to help you refine that message until it’s spot on.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re excited to see how you can contribute to driving engagement and revenue in this role.
We think you need these skills to ace Membership & Loyalty Director - Scale Engagement & Revenue
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight your senior leadership experience in consumer-facing sectors. We want to see how you've successfully led teams and driven results in previous roles, so don’t hold back!
Demonstrate Your Success with Loyalty Programmes: Share specific examples of how you've scaled loyalty programmes in the past. We love numbers, so if you can include metrics that showcase your impact, even better!
Emphasise Data-Driven Marketing: Since this role involves a strong understanding of data-led marketing, be sure to mention any relevant experience you have. Show us how you've used data to drive engagement and revenue in your previous positions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at EquiTalent
✨Know Your Numbers
As a Membership & Loyalty Director, you'll need to demonstrate your understanding of commercial performance. Brush up on key metrics related to loyalty programmes and be ready to discuss how you've used data to drive engagement and revenue in previous roles.
✨Showcase Your Leadership Style
This role requires senior leadership experience, so be prepared to share specific examples of how you've led teams in consumer-facing sectors. Highlight your approach to motivating teams and driving results, especially in scaling loyalty initiatives.
✨Understand the Market Landscape
Research the company and its competitors thoroughly. Be ready to discuss current trends in membership and loyalty strategies, and how you can leverage this knowledge to enhance their existing programmes and engage customers effectively.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific challenges in the role. Think about potential scenarios related to loyalty programme execution and be ready to outline your strategic approach to overcoming these challenges.
