At a Glance
- Tasks: Serve customers with a smile and ensure a seamless experience.
- Company: Join Compass Group UK & I, a leader in Defence services.
- Benefits: Flexible zero-hours contract with opportunities for career progression.
- Other info: Be part of a team that values individuality and rewards hard work.
- Why this job: Make a difference in customer service while working in a dynamic environment.
- Qualifications: Great communication skills and a passion for outstanding service.
The predicted salary is between 10 - 12 £ per hour.
We're currently recruiting a dedicated Customer Services Assistant - Zero Hours to help ensure the smooth running of the operations in Defence on a permanent casual basis, contracted to 0 hours per week. As a Customer Services Assistant - Zero Hours, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Could you bring your spark to Defence?
Key Responsibilities
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the food service and helping customers with natural service
- Representing Defence and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling and Hygiene standards
- Complying with Health and Safety regulations
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
- Have a safety-first mindset
About Compass Group UK & I
Part of Compass Group UK & I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Zero-Hours Customer Service Pro employer: Equipment Sales & Service Limited.
At Compass Group UK & I, we pride ourselves on being an exceptional employer that values our employees' contributions and individuality. As a Zero-Hours Customer Service Pro, you will enjoy a flexible working environment that promotes career progression and personal development, all while being part of a supportive team dedicated to delivering outstanding service in the Defence sector. Join us and experience a workplace that celebrates your efforts and rewards your commitment to excellence.
Contact Details:
Equipment Sales & Service Limited. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Zero-Hours Customer Service Pro
✨Tip Number 1
Get to know the company! Research Compass Group UK & I and their values. When you understand what they stand for, you can tailor your approach and show how you fit into their culture.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering outstanding service, think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories in your conversations.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or at events. They can give you insider tips and might even put in a good word for you when you apply through our website.
✨Tip Number 4
Be proactive! If you see an opportunity to showcase your skills, don’t wait for the interview. Reach out to the hiring team, express your enthusiasm, and let them know why you’d be a great fit for the Customer Services Assistant role.
We think you need these skills to ace Zero-Hours Customer Service Pro
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and how you can bring that spark to Defence.
Tailor Your Application:Make sure to tailor your application to the job description. Highlight your relevant experience and skills that match what we’re looking for in a Customer Services Assistant - Zero Hours. This shows us you’ve done your homework!
Keep It Clear and Concise:We appreciate clarity, so keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read through your qualifications and experiences without getting lost in long paragraphs.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Equipment Sales & Service Limited.
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge about Defence and the services they provide. Familiarise yourself with their values and how they prioritise customer service. This will show that you're genuinely interested in the role and ready to represent their brand positively.
✨Show Off Your People Skills
As a Customer Services Assistant, you'll be interacting with customers all the time. During the interview, share examples of how you've provided excellent service in the past. Highlight your ability to stay calm under pressure and how you handle difficult situations with a smile.
✨Dress for Success
Even though this is a casual position, first impressions matter! Dress smartly and appropriately for the interview. It shows respect for the company and the role you're applying for. Plus, it’ll help you feel more confident when you walk in.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
