At a Glance
- Tasks: Keep the lobby and public areas clean while assisting with guest services.
- Company: Join Compass Group, a leader in the hospitality industry.
- Benefits: Competitive pay, great perks, and opportunities for learning and development.
- Other info: Embrace diversity and thrive in a supportive work environment.
- Why this job: Make a real impact on guest experiences and grow your career.
- Qualifications: Experience in customer care and strong communication skills.
The predicted salary is between 20000 - 25000 £ per year.
We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at Chartwells on a full‑time basis (40 hours per week). As a Porter you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Shift patterns will be 5 out of 7 days.
Key responsibilities and qualifications:
- Assist in keeping the lobby and other public areas clean and tidy.
- Help housekeeping, restaurant, and banqueting staff set up rooms or move furniture.
- Handle certain reception duties, such as booking theatre tickets or making restaurant reservations.
- Respond to customer requests where required.
- Run errands.
- Ensure the safety of customers by, for instance, placing and removing signage that indicates wet floors.
- Be adaptable and embrace changing priorities.
- Be a brilliant communicator and build relationships.
- Have experience delivering high quality customer care.
- Take initiative and make decisions that are right for our customers.
- Possess the ability to work under pressure.
- Demonstrate exceptional timekeeping and reliability.
As part of Compass you'll help feed people, fuel progress and forge connections across 6,000 venues. Join us to grow your career with the industry leader, and receive competitive pay, great perks and unrivalled opportunities for learning and development at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
Hospitality Porter & Guest Services Assistant in Sherborne employer: Equipment Sales & Service Limited.
At Compass Group UK&I, we pride ourselves on being an exceptional employer that values individuality and invests in the growth of our employees. As a Hospitality Porter & Guest Services Assistant, you will enjoy a supportive work culture that celebrates diversity, offers competitive pay, and provides unrivalled opportunities for learning and development within one of the UK's largest businesses. Join us to not only enhance your career but also to be part of a team that is dedicated to delivering outstanding customer care and making a positive impact across 6,000 venues.
Contact Details:
Equipment Sales & Service Limited. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Porter & Guest Services Assistant in Sherborne
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Porter role.
✨Tip Number 2
Be ready for an impromptu chat! When you apply through our website, keep your phone handy. Sometimes, employers want to have a quick chat to gauge your personality and see if you're a good fit for their team.
✨Tip Number 3
Show off your customer care skills! During interviews or casual meet-ups, share specific examples of how you've gone above and beyond for customers in the past. This will highlight your dedication to high-quality service.
✨Tip Number 4
Stay adaptable! The hospitality world is all about change, so be prepared to discuss how you've handled shifting priorities in previous roles. Employers love candidates who can think on their feet and embrace new challenges.
We think you need these skills to ace Hospitality Porter & Guest Services Assistant in Sherborne
Some tips for your application 🫡
Show Your Customer Care Skills:Make sure to highlight your experience in delivering high-quality customer care. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your dedication.
Be Adaptable:In the hospitality world, things can change quickly! Let us know about times when you've had to adapt to new situations or priorities. This will show us that you're ready to embrace the dynamic nature of the role.
Communicate Clearly:As a Porter, you'll need to build relationships with both guests and team members. Use your application to demonstrate your communication skills. A friendly tone and clear language can go a long way in making a great first impression!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and let us know why you’d be a great fit!
How to prepare for a job interview at Equipment Sales & Service Limited.
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Hospitality Porter & Guest Services Assistant. Familiarise yourself with tasks like maintaining cleanliness, assisting staff, and handling customer requests. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Care Skills
Since this position heavily focuses on high-quality customer care, prepare examples from your past experiences where you went above and beyond for customers. Think about specific situations where you handled requests or resolved issues effectively, as this will highlight your ability to deliver exceptional service.
✨Demonstrate Adaptability
The job requires being adaptable and embracing changing priorities. Be ready to discuss times when you successfully managed unexpected changes or challenges in your previous roles. This shows that you can handle the dynamic environment of hospitality with ease.
✨Communicate Clearly and Confidently
As a Porter, you'll need to build relationships and communicate effectively with both guests and team members. Practice clear and confident communication during your interview. You might even want to prepare a few questions to ask the interviewer, showing your interest in the company culture and team dynamics.
