At a Glance
- Tasks: Lead F&B operations and create unforgettable experiences for Manchester United fans.
- Company: Join the iconic Manchester United and be part of a legendary team.
- Benefits: Competitive salary, bonuses, 27 days annual leave, and full company benefits.
- Other info: Dynamic role with opportunities to lead and innovate in a high-pressure environment.
- Why this job: Make a real impact in hospitality at one of the world's most famous football clubs.
- Qualifications: Senior management experience in F&B and a passion for exceptional guest service.
The predicted salary is between 60000 - 80000 £ per year.
We're searching for a dynamic General Manager to lead F&B delivery for arguably the world's most storied football club, Manchester United. We are looking for a senior leader to drive exceptional food and guest experiences for Old Trafford's 75,000 fans.
Responsibilities & Qualifications
- Leads strategic planning through strong client collaboration, structured execution, and market insight.
- Owns end-to-end hospitality operations, delivering exceptional guest experiences, quality, and consistency.
- Drives innovation, brand standards, and continuous improvement across all F&B service areas.
- Builds, leads, and develops high-performing hospitality teams with a focus on culture, communication, and engagement.
- Accountable for financial performance, using data-driven insights to control costs and grow revenue.
- A naturally confident leader, with senior management experience to inspire large F&B operational teams to deliver results.
- A positive and passionate focus on food — a natural flare for hospitality.
- Proven experience in managing diverse outlets and operational functions.
- The ability to build excellent stakeholder relationships, engaging clients and cross-functional teams.
- A passion for building teams with a people-first approach — background in building and developing high-performing teams.
- A proven track record in leading projects and driving change.
- Commercially astute with P&L accountability.
- An influential communicator across all levels.
- Agile, resilient, and solutions-focused mindset — the ability to work effectively under pressure.
- The skills to balance structured leadership with flexibility, and teamwork.
Benefits
- Competitive salary with bonus and full company benefits.
- 27 days' annual leave plus.
General Manager - Manchester employer: Equipment Sales & Service Limited.
As the General Manager at Manchester United, you will be part of a prestigious organisation that values innovation and excellence in hospitality. With a strong focus on employee development and a vibrant work culture, you will have the opportunity to lead a passionate team dedicated to delivering exceptional experiences for fans at Old Trafford. Enjoy competitive benefits, including a generous annual leave policy, while working in an iconic location that fosters both personal and professional growth.
Contact Details:
Equipment Sales & Service Limited. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Manchester United. Attend events, join relevant groups, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your passion for hospitality! When you get the chance to chat with potential employers, let your enthusiasm for food and guest experiences shine through. Share stories of how you've driven innovation or improved service in past roles – it’ll make you stand out!
✨Tip Number 3
Prepare for interviews by researching the club’s culture and values. Understand what makes Manchester United unique and think about how your leadership style aligns with their mission. Tailor your responses to reflect that understanding – it shows you’re genuinely interested!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities, and applying directly can sometimes give you an edge. Plus, it’s a great way to show your commitment to being part of our team at Manchester United!
We think you need these skills to ace General Manager - Manchester
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for food and guest experiences shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable moments for fans at Old Trafford.
Highlight Your Leadership Skills:Make sure to showcase your experience in leading teams and driving results. We’re after someone who can inspire and develop high-performing hospitality teams, so share examples of how you've done this in the past.
Be Data-Driven:Since financial performance is key, don’t shy away from mentioning your experience with P&L accountability. We love candidates who can use data to make informed decisions and drive revenue growth, so include any relevant metrics or achievements.
Tailor Your Application:Take the time to customise your application for this role. We appreciate when candidates connect their skills and experiences directly to what we’re looking for. And remember, applying through our website is the best way to get your application in front of us!
How to prepare for a job interview at Equipment Sales & Service Limited.
✨Know Your Stuff
Before the interview, dive deep into Manchester United's history and their current F&B operations. Understand their brand values and how they connect with fans. This knowledge will help you demonstrate your passion for the role and show that you're genuinely interested in contributing to their legacy.
✨Showcase Your Leadership Style
Be ready to discuss your leadership approach and how you've built high-performing teams in the past. Share specific examples of how you've fostered a positive culture and engaged your team members. This will highlight your ability to inspire and manage large operational teams effectively.
✨Data-Driven Decision Making
Prepare to talk about how you've used data to drive financial performance in previous roles. Bring examples of how you've controlled costs and increased revenue through strategic planning and market insights. This will showcase your commercial acumen and P&L accountability.
✨Engage with Stakeholders
Think about how you've built relationships with clients and cross-functional teams in the past. Be ready to share stories that illustrate your communication skills and ability to engage diverse stakeholders. This will demonstrate your capability to collaborate effectively in a dynamic environment.
