At a Glance
- Tasks: Coordinate bookings, manage venue show-rounds, and provide top-notch customer service.
- Company: Exciting venue in Sunbury On Thames with a vibrant team atmosphere.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Other info: Fast-paced environment with plenty of room for creativity and innovation.
- Why this job: Join a dynamic team and create unforgettable experiences for clients.
- Qualifications: Strong communication skills and a passion for event planning.
The predicted salary is between 30000 - 40000 £ per year.
Responsibilities:
- The primary objective of the role is to provide an effective liaison between the entire sales process to the end customer.
- This will be through effective administration and customer service techniques.
- This role is required to support and coordinate all bookings when they have been confirmed by the reactive sales team.
- The role will have the responsibility of all venue show-rounds managing the diary to coordinate and communicate across the venue.
- Following the show-rounds, the role is required to proactively upsell and exceed customer expectations.
- A key activity of the role is to consistently ensure the highest standards of accurate and timely customer, staff and management information is shared.
- To ensure all sales administration is accomplished effectively and accurately in order to provide a seamless handover to the operations team.
- To maximise revenue for the venue through providing outstanding customer service through the development of client, venue and internal relationships.
- To ensure the relevant invoicing and documentation is completed accurately.
Event Planner - Sunbury On Thames employer: Equipment Sales & Service Limited.
As an Event Planner at our Sunbury On Thames location, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. We offer competitive benefits, a collaborative culture, and opportunities to enhance your skills while delivering exceptional service to our clients. Join us to be part of a team that values creativity and excellence in event management.
Contact Details:
Equipment Sales & Service Limited. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Event Planner - Sunbury On Thames
✨Tip Number 1
Network like a pro! Attend industry events and connect with fellow event planners. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past events, including photos and testimonials. This will help you stand out and demonstrate your ability to exceed customer expectations.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by role-playing common questions with a friend. Focus on how you can effectively liaise between sales and customers, and highlight your customer service techniques.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, it shows you're genuinely interested in joining our team!
We think you need these skills to ace Event Planner - Sunbury On Thames
Some tips for your application 🫡
Show Your Organisational Skills:As an Event Planner, we want to see how organised you are right from the start. Make sure your application is neat and well-structured, showcasing your ability to manage multiple tasks effectively.
Highlight Your Customer Service Experience:Customer service is key in this role, so let us know about your past experiences. Share specific examples where you’ve gone above and beyond to meet customer expectations – it’ll make your application stand out!
Be Proactive in Your Approach:We love candidates who take initiative! In your application, mention any times you've proactively solved problems or improved processes. This shows us you’re ready to upsell and exceed expectations right from the get-go.
Apply Through Our Website:To make sure your application gets to us without a hitch, apply directly through our website. It’s the best way to ensure we see your amazing skills and experience for the Event Planner role!
How to prepare for a job interview at Equipment Sales & Service Limited.
✨Know Your Venue Inside Out
Before the interview, make sure you research the venue thoroughly. Understand its layout, services offered, and any unique features. This will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to meet a client's needs. This will demonstrate your ability to exceed customer expectations, which is crucial for this role.
✨Be Ready to Upsell
Since upselling is a key part of the job, come prepared with ideas on how you would promote additional services or upgrades during a show-round. This shows that you’re proactive and understand the sales process, which will impress your interviewers.
✨Master the Art of Coordination
Highlight your organisational skills by discussing how you manage multiple tasks and coordinate with different teams. Share specific tools or methods you use to keep everything running smoothly, as this is essential for managing bookings and communication effectively.
