At a Glance
- Tasks: Support and enhance the performance of education catering contracts across multiple sites.
- Company: Dynamic company focused on delivering exceptional food and hospitality experiences.
- Benefits: Competitive salary, career development opportunities, and a vibrant work culture.
- Other info: Join a culture of innovation and continuous improvement with excellent growth potential.
- Why this job: Make a real impact in the education sector while leading high-performing teams.
- Qualifications: Experience in multi-site catering and strong leadership skills required.
The predicted salary is between 45000 - 55000 £ per year.
Overview
Reporting to the Account Director, you will play a key role in supporting the operational and commercial performance of a diverse portfolio of education sites.
You will work closely with General Managers and operational teams to ensure outstanding service delivery, strong client relationships, and sustainable business growth.
Responsibilities
- Support the management and performance of a national portfolio of education catering contracts.
- Build and maintain strong client relationships, acting as a key point of contact across the business.
- Drive operational excellence, ensuring quality, service, compliance, and contractual standards are consistently achieved.
- Coach, develop and inspire General Managers and site leadership teams to deliver exceptional customer experiences.
- Support the delivery of commercial objectives, including revenue growth, profitability, retention and client satisfaction.
- Lead and support projects, mobilisation activities and future investment plans across the portfolio.
- Analyse business performance data and implement improvement plans where required.
- Champion a culture of innovation, engagement, safety, and continuous improvement.
- Ensure all sites operate in line with company policies, legislative requirements, and safeguarding standards.
Qualifications
- Significant experience within multi‑site contract catering, hospitality, or food service operations.
- Experience leading and developing high‑performing teams across multiple locations.
- Strong financial and commercial management skills.
- Excellent stakeholder management and client relationship‑building abilities.
- The ability to identify complex business challenges and implement effective solutions.
- Strong communication and influencing skills at all levels.
- Experience managing projects, change initiatives, or investment programmes.
- A passion for delivering exceptional food and hospitality experiences.
- A proven track record of driving operational performance and continuous improvement.
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Contact Details:
Equipment Sales & Service Limited. Recruitment Team
We think you need these skills to ace Deputy Account Director - North London
Client Relationship Management
Operational Excellence
Coaching and Development
Commercial Management
Data Analysis
Project Management
Stakeholder Management
