At a Glance
- Tasks: Prepare delicious food and create attractive displays while delivering excellent customer service.
- Company: Join Compass, a leading company in the catering industry with a focus on people.
- Benefits: Competitive pay, great perks, and opportunities for learning and development.
- Other info: Flexible hours with a commitment to diversity and equal opportunities.
- Why this job: Be part of a passionate team and make a real impact in a fast-paced environment.
- Qualifications: Team player with a passion for food; experience in catering is a plus but not essential.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You will have every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Your key responsibilities will include:
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Universities and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
- Displaying passion for delivering excellent customer service
- Being an excellent team player
- Arriving equipped with a desire to succeed in your role
- Thriving working under pressure
- Demonstrating outstanding timekeeping and reliability
- Having a safety-first mindset
- Having experience within a similar catering-related role, but this isn’t essential
Are you a team player with a passion for food and people? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Universities on a permanent casual basis, contracted to 0 hours per week. Have an enthusiastic can-do attitude.
As part of Compass, you will help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Customer Service Assistant - Swansea employer: Equipment Sales & Service Limited.
At Compass, we pride ourselves on being an excellent employer, offering a vibrant work culture where individuality is celebrated and employees are recognised for their contributions. Located in Swansea, our Customer Service Assistants enjoy competitive pay, flexible hours, and abundant opportunities for personal and professional growth within a leading company that values diversity and fosters a supportive environment.
Contact Details:
Equipment Sales & Service Limited. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant - Swansea
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Equipment Sales & Service Limited.. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Equipment Sales & Service Limited.
Don't be shy about reaching out to Equipment Sales & Service Limited. directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Customer Service Assistant - Swansea
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Equipment Sales & Service Limited. and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Equipment Sales & Service Limited.
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
