At a Glance
- Tasks: Join a vibrant team to deliver exceptional customer service and prepare delicious food.
- Company: CH&CO, a company that values individuality and invests in its people.
- Benefits: Great training, wellbeing support, holiday purchase scheme, and high street discounts.
- Other info: Full-time role with opportunities for personal development and career growth.
- Why this job: Be part of a friendly environment where your contributions are recognised and rewarded.
- Qualifications: Passion for food and people, with a can-do attitude and teamwork skills.
The predicted salary is between 22000 - 26000 £ per year.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities:
- Great operational training and development
- Life assurance scheme
- Personal Development and Training opportunities - We are passionate about our growing team
- A great wellbeing strategy - including access to our Employee Assistance Programme
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Access to some great high street discount vouchers
Could you bring your spark to CH&CO? Here's what you need to know before applying:
Key Responsibilities- Preparing delicious, high‑quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing CH&CO and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
- Team player with a passion for food and people, thriving in a busy environment to help deliver exceptional customer experience for CH&CO on a full‑time basis, contracted to 40 hours per week
- Enthusiastic can‑do attitude
- Passion for delivering excellent customer service
- Excellent team player
- Desire to succeed in your role
- Thrives working under pressure
- Outstanding timekeeping and reliability
- Safety‑first mindset
- Experience in a similar catering‑related role is an asset, but not essential
Customer Service Assistant - London employer: Equipment Sales & Service Limited.
At CH&CO, we pride ourselves on being an exceptional employer that values our employees and fosters a vibrant work culture in the heart of London. With a strong focus on personal development, competitive benefits, and a supportive team environment, we empower our Customer Service Assistants to thrive and grow within the company while enjoying a range of perks, including wellbeing initiatives and social events. Join us to be part of a passionate team that celebrates individuality and rewards dedication.
Contact Details:
Equipment Sales & Service Limited. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant - London
✨Tip Number 1
Get to know the company culture! Before your interview, check out CH&CO's social media and website. This will help you understand their values and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. This will help you stand out during the interview and demonstrate your passion for delivering excellent service.
✨Tip Number 3
Dress the part! Make sure you look smart and professional for your interview. First impressions matter, and showing that you care about your appearance reflects your enthusiasm for the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great opportunity to reiterate your excitement about the position!
We think you need these skills to ace Customer Service Assistant - London
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional experience for our clients.
Tailor Your CV:Make sure your CV is tailored to the role of Customer Service Assistant. Highlight any relevant experience, even if it’s not directly in catering. We love seeing how your skills can translate into our fast-paced environment!
Be Yourself:We celebrate individuality at StudySmarter, so don’t be afraid to let your personality come through in your application. Share a bit about what makes you unique and how you can bring your spark to our team.
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to see your application and get you on the path to joining our friendly team!
How to prepare for a job interview at Equipment Sales & Service Limited.
✨Know the Company
Before your interview, take some time to research CH&CO. Understand their values, mission, and what makes them unique in the customer service industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Show Your Passion for Food and People
As a Customer Service Assistant, your enthusiasm for food and people is crucial. Be prepared to share examples of how you've delivered excellent customer service in the past or how you’ve contributed to a positive team environment. Let your passion shine through!
✨Demonstrate Team Spirit
CH&CO values teamwork, so be ready to discuss your experiences working in a team. Highlight situations where you collaborated with others to achieve a common goal, especially in fast-paced environments. This will show that you can thrive under pressure and contribute positively to their team.
✨Prepare for Practical Scenarios
Expect to face practical questions or scenarios during your interview. Think about how you would handle specific customer service situations, such as dealing with a complaint or managing a busy counter. Practising these responses will help you feel more confident and ready to impress.
