At a Glance
- Tasks: Serve customers with a smile and ensure a seamless experience.
- Company: Join Compass Group UK & I, a leader in Defence services.
- Benefits: Flexible zero hours contract with opportunities for career progression.
- Other info: Be part of a team that values individuality and rewards hard work.
- Why this job: Make a difference in customer service while working in a supportive environment.
- Qualifications: Great communication skills and a passion for outstanding service.
The predicted salary is between 10 - 12 £ per hour.
We're currently recruiting a dedicated Customer Services Assistant - Zero Hours to help ensure the smooth running of the operations in Defence on a permanent casual basis, contracted to 0 hours per week. As a Customer Services Assistant - Zero Hours, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Could you bring your spark to Defence?
Key Responsibilities
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the food service and helping customers with natural service
- Representing Defence and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling and Hygiene standards
- Complying with Health and Safety regulations
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
- Have a safety-first mindset
About Compass Group UK & I: Part of Compass Group UK & I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Customer Service Assistant - Kings Lynn employer: Equipment Sales & Service Limited.
At Compass Group UK & I, we pride ourselves on being an exceptional employer that values our employees' contributions and fosters a supportive work culture. As a Customer Service Assistant in Kings Lynn, you will enjoy flexible working hours, opportunities for career progression, and a commitment to recognising and rewarding your hard work. Join us in delivering outstanding service while being part of a team that celebrates individuality and prioritises employee well-being.
Contact Details:
Equipment Sales & Service Limited. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant - Kings Lynn
✨Tip Number 1
Get to know the company! Research Compass Group UK & I and their values. When you understand what they stand for, you can tailor your approach during interviews and show how you fit into their culture.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face as a Customer Service Assistant. This will help you feel more confident and prepared to impress during your interview.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and maybe even refer you, which can give you a leg up in the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the team at Defence.
We think you need these skills to ace Customer Service Assistant - Kings Lynn
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and how you can bring that spark to Defence.
Tailor Your Application:Make sure to tailor your application to the Customer Service Assistant role. Highlight your relevant experience and skills that match the job description, like your ability to work under pressure and your commitment to delivering outstanding service.
Keep It Professional Yet Friendly:While we love a friendly tone, remember to keep it professional. Use clear language and check for any spelling or grammar mistakes. A polished application shows us you care about the details!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Equipment Sales & Service Limited.
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge about Defence and the services they provide. Familiarise yourself with their values and what they stand for. This will help you demonstrate your enthusiasm and show that you're genuinely interested in being part of their team.
✨Show Off Your People Skills
As a Customer Service Assistant, you'll be interacting with customers all day long. Be prepared to share examples of how you've provided excellent service in the past. Think about times when you went above and beyond to help someone or turned a negative experience into a positive one.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. Even though it’s a casual role, looking polished shows that you take the opportunity seriously and respect the company’s image.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This is your chance to find out more about the role and the company culture. Ask about training opportunities, team dynamics, or what success looks like in this position. It shows you're engaged and keen to learn more.
