At a Glance
- Tasks: Lead shifts, supervise Baristas, and ensure top-notch customer service.
- Company: Join a major High Street brand with a focus on teamwork.
- Benefits: Competitive pay, flexible shifts, and amazing growth opportunities.
- Other info: Diversity is celebrated here; everyone can thrive and grow!
- Why this job: Be part of a dynamic team and make a real impact in a bustling café.
- Qualifications: Experience in retail or hospitality, with strong leadership skills.
The predicted salary is between 22000 - 26000 £ per year.
We're currently recruiting a dedicated Cafe Supervisor to help ensure the smooth running of the operations in a major High Street brand on a full‑time basis, contracted to 35 hours per week. As a Cafe Supervisor, you will use your skills to maintain a high standard of quality work.
Responsibilities
- Lead shifts in the absence of management, including opening and closing.
- Maintain high standards of health & safety and food safety.
- Supervise, train and support Baristas / CSAs.
- Deliver excellent customer service and drive sales through upselling.
- Complete daily checks, paperwork and brand records.
- Support stock control, deliveries and ordering.
- Ensure full compliance with brand, audit and profit protection standards.
Qualifications
- Experienced in retail or hospitality, ideally in a supervisory role.
- Customer focused, organised and confident leading a team.
- Flexible and able to work in a fast paced environment.
Benefits
- Variable shifts.
- As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues.
- Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development at one of the UK's biggest businesses.
Equal Opportunity Statement
UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Costa - Chichester employer: Equipment Sales & Service Limited.
As a Cafe Supervisor at Costa in Chichester, you'll be part of a dynamic team within a major High Street brand that values your contributions and fosters a supportive work environment. With competitive pay, flexible shifts, and extensive opportunities for personal and professional growth, you will thrive in a culture that celebrates diversity and empowers you to reach your full potential while delivering exceptional customer service.
Contact Details:
Equipment Sales & Service Limited. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Costa - Chichester
✨Tip Number 1
Get to know the company culture! Before your interview, check out Costa's social media and website. Understanding their values and vibe will help you connect better during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in retail or hospitality.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've supervised or trained others in the past. Highlighting your ability to lead a team will make you stand out as a candidate.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in joining the Costa team!
We think you need these skills to ace Costa - Chichester
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about delivering excellent customer service and leading a team. Share specific examples of your experience in retail or hospitality that highlight your passion.
Tailor Your CV:Make sure your CV is tailored to the Cafe Supervisor role. Highlight relevant skills and experiences that match the job description. We love seeing candidates who take the time to align their background with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of your qualifications and experiences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Costa!
How to prepare for a job interview at Equipment Sales & Service Limited.
✨Know the Brand Inside Out
Before your interview, make sure you research Costa and understand their values, mission, and what sets them apart in the coffee industry. This will not only show your enthusiasm but also help you align your answers with their brand ethos.
✨Showcase Your Leadership Skills
As a Cafe Supervisor, you'll be leading shifts and supporting your team. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service quality. This will demonstrate your capability to handle the responsibilities of the role.
✨Emphasise Customer Service Excellence
Customer service is key in this role. Be ready to discuss how you've gone above and beyond for customers in previous positions. Think of specific instances where your actions led to positive customer experiences or increased sales through upselling.
✨Prepare for Practical Scenarios
Expect to be asked about how you'd handle specific situations, like managing a busy shift or dealing with a difficult customer. Practise your responses to these scenarios so you can convey your problem-solving skills and ability to maintain high standards under pressure.