At a Glance
- Tasks: Support business systems, troubleshoot issues, and train colleagues on tech.
- Company: Join Levy, a visionary venue partner creating unforgettable experiences.
- Benefits: Enjoy 23 days' leave, healthcare perks, discounts, and career development.
- Other info: Flexible hours with opportunities for growth in a supportive environment.
- Why this job: Be part of a diverse team making a real impact in hospitality.
- Qualifications: Strong IT skills, attention to detail, and excellent communication abilities.
The predicted salary is between 22950 - 28050 £ per year.
We're looking for a proactive and organised Business Systems Support professional to join our team at the NEC in Birmingham.
You'll play a key role in supporting our business systems across the venue, helping colleagues get the most out of the technology we use every day, keeping data accurate and ensuring everything runs as smoothly as possible.
If you're confident with systems, love solving problems and have a real eye for detail, this could be just the role for you!
We are Levy We are a visionary venue partner.
We design and deliver bespoke guest experiences that prioritise people and the planet.
Trusted by some of the world's most iconic stadiums, entertainment venues and major events - from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and Ex Ce L London - we bring experiences to life with passion and precision.
Our mission is to succeed the right way.
From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact and support local communities.
We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.
Your responsibilities will include
- Acting as the first point of contact for business systems queries, troubleshooting issues and escalating where needed.
- Supporting colleagues with system guidance, training and creating helpful user guides and quick reference notes.
- Maintaining and configuring core business systems to ensure they're running effectively and delivering accurate information.
- Producing regular management information and reports to support operational decision-making.
- Handling sensitive personal data responsibly, ensuring everything is managed securely and in line with company policies.
- Processing refunds and completing reporting across payment systems, keeping records accurate and up to date.
- Supporting stocktake processes and providing administrative assistance to operational teams.
- Managing day-to-day administration, ensuring departmental deadlines and standards are met.
- Building strong relationships with stakeholders across the business and providing a brilliant level of internal customer support.
There will be a requirement for flexibility, including occasional weekend and evening working to support the needs of the business.
- Required Skills and Experience
- Strong IT skills and confidence using Microsoft Office and a range of business systems.
- Experience maintaining, configuring and supporting business systems.
- Previous experience delivering system training and supporting colleagues with new processes.
- Confidence producing accurate, high-quality management information and reports.
- Excellent attention to detail, with the ability to work at pace without compromising accuracy.
- Strong organisational and time management skills, with a proactive and flexible approach.
- Someone who is comfortable working independently, managing their own workload and taking accountability.
- A natural problem solver who knows when to take ownership and when to upscale an issue.
- Excellent communication and customer service skills, with the confidence to work with stakeholders at all levels.
- Discretion and an understanding of the importance of handling confidential information.
We believe in celebrating individuality and building inclusive teams where everyone feels they belong.
Our diverse team fuels creativity, innovation and excellence.
We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.
Together, we create unforgettable experiences - and shape the future of hospitality.
Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality.
Why Join Us?
- Alongside a competitive salary, you'll enjoy a brilliant range of benefits, including:
- 23 days' annual leave plus bank holidays, your birthday off and a holiday purchase scheme.
- Healthcare and wellbeing: Aviva Digicare and Medicash, covering dental, optical and therapy treatments.
- Mental health support: 24/7 Employee Assistance Programme.
- Family benefits: Enhanced maternity, paternity and adoption leave, additional leave following maternity leave and a day off for your baby's first birthday.
- Perks and discounts: Shopping, entertainment and travel discounts.
- Health and fitness: 20% off Nuffield Health and 10% off Pure Gym memberships.
- Financial wellbeing: Pension scheme, Life Assurance and preferred rates on salary finance products.
- Development opportunities: Ongoing training, professional subscriptions and structured career pathways.
- Meals on duty included.
Business System Advisor 9 Month Ftc- Nec - Birmingham employer: Equipment Sales & Service Limited.
Restaurant Associates is an exceptional employer that fosters a vibrant and collaborative work culture in the heart of London. With a strong emphasis on employee growth, you will have the opportunity to develop your culinary skills while working alongside experienced chefs in a dynamic environment. Enjoy benefits such as competitive pay, a commitment to sustainability, and the chance to create dishes that not only look sensational but also contribute to a meaningful dining experience.
Contact Details:
Equipment Sales & Service Limited. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business System Advisor 9 Month Ftc- Nec - Birmingham
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We think you need these skills to ace Business System Advisor 9 Month Ftc- Nec - Birmingham
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