We're looking for a friendly, organised and proactive Accommodation Booking Clerk to deliver exceptional service at the heart of RAF Cranwell team. If you love helping people, thrive in a fast paced environment and enjoy being the go to problem solver, this is the role for you.
What you'll be doing
- Providing a warm, professional welcome to all guests
- Managing accommodation bookings with accuracy and care
- Handling calls and emails, ensuring every customer receives exceptional service
- Keeping systems updated, issuing keys, processing payments and ensuring smooth check ins/outs
- Supporting the daily operation, from producing guest lists to logging repairs
- Working closely with colleagues across all Cranwell Messes to keep everything running seamlessly
- Role modelling the ESS Way and our Compass DNA values every day, As a an Accommodation Booking Clerk, you will contribute to a passionate and friendly team working in a fast paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Please note: This role is contracted to 50.2 weeks per year. Could you bring your spark to Defence? Here's what you need to know before applying.
Your key responsibilities will include:
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Defence and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations A customer service superstar with a positive, can do attitude
- Confident with Microsoft Office and able to pick up new systems quickly
- Highly organised and methodical; able to prioritise and stay calm under pressure
- A great communicator who enjoys working as part of a team
- Someone who takes pride in doing a great job and delivering for our customers
It's a bonus if you have…
- Experience in reception, call centre or accommodation environments
- Familiarity with military structures
- A desire to grow and develop your career with us
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 25 hours per week.
Additional attributes
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mind set
- Have experience within a similar catering-related role, but this isn't essential. Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
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Accommodation Booking Clerk - Sleaford employer: Equipment Sales & Service Limited.
Restaurant Associates is an exceptional employer that fosters a vibrant and collaborative work culture in the heart of London. With a strong emphasis on employee growth, you will have the opportunity to develop your culinary skills while working alongside experienced chefs in a dynamic environment. Enjoy benefits such as competitive pay, a commitment to sustainability, and the chance to create dishes that not only look sensational but also contribute to a meaningful dining experience.
Contact Details:
Equipment Sales & Service Limited. Recruitment Team
