At a Glance
- Tasks: Lead a vibrant studio team and manage daily operations to create an exceptional rider experience.
- Company: Join SoulCycle, where health, happiness, and community come together in a fun environment.
- Benefits: Be part of a purpose-driven culture with opportunities for personal growth and development.
- Other info: Exciting career growth opportunities in a supportive and inclusive environment.
- Why this job: Make a real impact by fostering community and embracing change in a dynamic studio setting.
- Qualifications: Strong interpersonal skills, customer focus, and a passion for the SoulCycle culture.
The predicted salary is between 30000 - 40000 £ per year.
We’re purpose-driven. With every ride, we aim to redefine health and happiness. It’s all about being more than a workout: SoulCycle is a mind-body-soul experience, built on community, love, respect, acceptance, and a lot of fun. It comes to life through the ride, the relationships, and the unparalleled hospitality. And all of that comes from our people. Join us—we’d love to have you.
Our Mission
To foster an open, diverse, & inclusive community—while embracing each unique individual exactly as they are. We empower each other by listening with an open mind, finding ways to learn and grow together, and always nurturing a sanctuary of trust. To make a real, lasting impact, we’ll work nonstop to embrace and create change. Because nobody is equal until everyone is equal.
Job Description
SoulCycle is seeking an Assistant Studio Manager who will contribute to the company growth by expertly and efficiently managing their studio and leading their studio team. The ideal candidate will have a passion for the SoulCycle culture and brand. This person will be interpersonally savvy with strong organizational abilities, a customer focus and will be able to creatively problem solve and learn on the fly. This person embodies integrity, confidence, is a role model, is bold, and is responsible for the success and health of the studio’s daily operations.
Responsibilities and Duties
- INTERPERSONAL SAVVY
- Foster the SoulCycle Community and Culture in your studio
- Set the weather in your studio so your studio team loves to come to work
- Build and foster relationships in your studio, with your instructors and local community
- Proactively identify and address conflicts within your studio
- Acknowledge your studio team’s wins and show gratitude
- Be open to, embrace and manage change within your studio and your studio team
- CUSTOMER FOCUS
- Provide in the moment support to your team to ensure that all rider requests are addressed
- Be a hospitality champion that provides exceptional hospitality to riders and staff, and inspires their team to uphold high hospitality standards and our core values
- Confidently manage conflict in high pressure situations
- Develop meaningful relationships and connections with your studio’s riders
- PROCESS MANAGEMENT
- Be an expert on studio specific and company-wide operational procedures and policies
- Seamlessly transition yourself, team, and studio to new ways of working and processes
- Develop and maintain schedules to ensure that all operating processes are completed
- Demonstrate a solution oriented mindset and ability to execute within company standards in any situation
- ORGANIZING AND PLANNING
- Set priorities to ensure all deadlines are met
- Develop checklists and operational schedules to ensure that all aspects of the facility are maintained
- Be future oriented with a strong ability to plan for projects
- Demonstrate the ability to manage your own schedule, prioritize and meet business critical deadlines, and complete projects under pressure
- Support your Studio Manager in developing business plans to reach and exceed your ridership and retail goals
- Support your Studio Manager in ensuring that all company-wide initiatives are executed in your studio
- Develop a holistic retail sales plan that encompasses your studio’s retail goals
- Work alongside the retail team to identify opportunities to grow your studio’s retail business
Assistant Studio Manager, London employer: Equinox
Equinox is an outstanding employer, offering a vibrant work culture in Greater London where exceptional service is at the heart of everything we do. As a Member Concierge & Front Desk Associate, you'll enjoy benefits like complimentary club membership and incentives on products and services, while also having ample opportunities for personal and professional growth within a supportive team environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Studio Manager, London
✨Show Your Expertise in the Gym
Get into your local fitness scene and start offering free workshops or training sessions. This not only showcases your skills but also gets your face out there. People love to connect with trainers who are active in their community!
✨Engage on Social Media
Use platforms like Instagram or TikTok to share workout tips, success stories, or transformations you’ve facilitated. Tagging your content with local fitness community hashtags can help you gain visibility and connect with potential clients or employers like Equinox.
✨Connect with Local Gyms and Fitness Studios
Visit local gyms or fitness studios and ask if they need trainers. Many places look for trainers based on word-of-mouth, so don't hesitate to introduce yourself. If Equinox is in your area, dropping by could be a golden opportunity!
✨Make Your Application Stand Out
When applying to places like Equinox, consider including a personal training portfolio showcasing client testimonials, fitness plans, and your own fitness journey. This adds a personal touch and helps you stand out in the ever-crowded fitness market!
We think you need these skills to ace Assistant Studio Manager, London
Some tips for your application 🫡
Demonstrate Your Knowledge of Trends:Stay ahead of the curve by mentioning any current fitness trends or methods you’ve incorporated into your training practice. If you've got experience in areas like HIIT, functional training or nutrition coaching, share that! It shows us you’re serious about your development and can adapt to meet client needs.
How to prepare for a job interview at Equinox
✨Showcase Your Knowledge of Fitness Trends
Make sure you're clued up on the latest fitness trends and methodologies. We should be ready to discuss how your training philosophy aligns with modern practices, or how you can implement new techniques that could benefit clients at Equinox.
✨Demonstrate Your Client Management Skills
Being a personal trainer isn’t just about knowing workouts; it’s also about how you manage and motivate clients. We should think of examples where you've developed personalised training plans or motivated clients to hit their goals, and how you can apply that at Equinox.
✨Prepare for Practical Scenarios
Expect to encounter practical scenarios in your interview, like demonstrating an exercise or discussing how you'd help a client overcome specific challenges. We should prepare for these by practicing key exercises and thinking through our coaching cues and support strategies.
✨Get to Know Equinox's Clientele
Since it's a full-time gig, understanding the specific clientele Equinox caters to is key. We should look into their target demographics and think about how our experience aligns with their needs, ensuring we can hit the ground running from day one.
