At a Glance
- Tasks: Lead and inspire a dynamic team while ensuring top-notch customer service.
- Company: Join Equinox, a leading lifestyle brand focused on health and fitness.
- Benefits: Enjoy competitive salary, private healthcare, discounts, and a complimentary club membership.
- Other info: Flexible schedules and opportunities for career advancement await you.
- Why this job: Be part of a community that values high performance and personal growth.
- Qualifications: 1-3 years of management experience and strong communication skills required.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Join to apply for the Assistant General Manager, London role at Equinox
Company Description
OUR STORY: Equinox Group is a high growth collective of the world\'s most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver.
Our Code We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company.
If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you.
Responsibilities
- Influence and inspire a dynamic work force
- Interview, hire, train, and manage Front Desk, Maintenance, and Kids’ club departments to meet the Equinox brand standards – assist departments in developing schedules and ensuring adherence to payroll budgets
- Complete staff performance evaluations monthly and annually
- Adhere to monthly ordering timeline and supply budgets
- Ensure a high-level of costumer service to club members
- With partnership of General Manager, support ancillary departments and sales
- Awareness of monthly departmental goals and monthly projections
- Ensure cleanliness of club per Equinox’s company standard
- Ensure the club is following proper Risk Management and Loss Prevention procedures - Monitor safety and security of club
- Help facilitate all other projects or responsibilities as delegated by the General Manager
- Must be open to location reassignments – must be able to work flexible schedules dependent on the needs of the business
Qualifications
- Qualified candidates must have proven leadership ability with 1-3 years of management experience in an operational management industry
- Strong verbal and written communication skills
- High touch customer service experience preferred
- Effective time management and follow up skills
- Financial management experience
- Bachelor’s Degree preferred
Additional Information
- Will be provided via Assistant General Manager onboarding manual
- AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE: We offer competitive salary, private healthcare & life insurance, pension, and a complimentary club membership
- 30-50% discounts on all Equinox products and services including Personal Training, Private Pilates, Spa and Café services and Shop items
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/
All your information will be kept confidential according to GDPR guidelines. Must have a legal right to work in the UK.
Seniority level
- Not Applicable
Employment type
- Full-time
Job function
- Management
- Industries
- Wellness and Fitness Services
Referrals increase your chances of interviewing at Equinox by 2x
Get notified about new Assistant General Manager jobs in London, England, United Kingdom.
Assistant General Manager, London in City of London employer: Equinox
Equinox is an exceptional employer that fosters a vibrant and dynamic work culture, where high performance living is at the core of our values. Employees benefit from competitive salaries, comprehensive healthcare, and generous discounts on wellness services, all while being part of a community that prioritises personal growth and teamwork. Located in London, this role offers unique opportunities to inspire others and lead a passionate team dedicated to redefining lifestyle experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager, London in City of London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the fitness and wellness industry. Attend events, join online forums, or even hit up local gyms. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show your passion! When you get the chance to chat with potential employers, let your enthusiasm for health and fitness shine through. Share your experiences and how they align with Equinox's mission of maximizing life. It’s all about making that personal connection!
✨Tip Number 3
Prepare for interviews by researching Equinox and its culture. Understand their values and be ready to discuss how you embody them. This shows you’re not just looking for any job, but that you genuinely want to be part of their community.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Equinox team. So, get your application in and let’s make it happen!
We think you need these skills to ace Assistant General Manager, London in City of London
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for high performance living shine through. We want to see how you embody the values of Equinox and how you can inspire others to maximise their potential.
Tailor Your CV:Make sure your CV is tailored to the Assistant General Manager role. Highlight your management experience and customer service skills, and don’t forget to mention any relevant achievements that align with our brand standards.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for our team. Be genuine, share your story, and explain how your background and skills will help us lead and innovate in the wellness industry.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining the Equinox community.
How to prepare for a job interview at Equinox
✨Know the Brand Inside Out
Before your interview, dive deep into Equinox's values and mission. Understand their approach to high performance living and how they inspire both members and employees. This knowledge will help you align your answers with their culture and show that you're genuinely interested in being part of their community.
✨Showcase Your Leadership Skills
As an Assistant General Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully managed teams or projects. Highlight how you influenced and inspired others, as this aligns perfectly with what Equinox is looking for.
✨Emphasise Customer Service Excellence
Equinox prides itself on high-level customer service. Be ready to discuss your previous customer service experiences and how you handled challenging situations. Share specific instances where you went above and beyond to ensure customer satisfaction, as this will resonate well with the interviewers.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving and decision-making skills. Think about potential challenges you might face in the role and how you would address them. Practising these scenarios will help you articulate your thought process clearly during the interview.
