At a Glance
- Tasks: Deliver top-notch customer service and create a welcoming atmosphere for members and guests.
- Company: Join Equinox, a leading lifestyle brand focused on health and fitness.
- Benefits: Enjoy a complimentary club membership and discounts on services and products.
- Other info: Flexible shifts available, including weekends, with opportunities for career advancement.
- Why this job: Be part of a vibrant community that values health, teamwork, and personal growth.
- Qualifications: Energetic, friendly, and passionate about fitness; reliable and professional.
The predicted salary is between 20250 - 24750 £ per year.
Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver.
We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behaviour. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company. If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you.
Job responsibilities include but are not limited to the following:
- Provide the highest level of customer service to members, prospective members, and guests;
- Professionally greet members and guests;
- Scan membership ID's;
- Answer phones;
- Update members' accounts;
- Maintain an orderly lobby area;
- Able to work opening shifts and weekends.
Qualifications:
- Reliable, professional, computer literate, energetic, and friendly;
- Interested in health, fitness, and/or sports.
AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:
- Complimentary Club membership;
- 30-50% discounts on all Equinox products and services including Personal Training, Private Pilates, Spa and Café services and Shop items.
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. Equinox is an equal opportunity employer. Must have a legal right to work in the United Kingdom.
Front Desk Associates, Kensington employer: Equinox Fitness Club
Equinox Kensington offers an exceptional work environment for those passionate about luxury wellness and sales. With a strong emphasis on employee growth, you will benefit from premium training and generous commission opportunities while enjoying complimentary access to our state-of-the-art facilities. Join a dynamic team that values collaboration and excellence in a vibrant hospitality-focused setting, making it an ideal place for motivated individuals seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Front Desk Associates, Kensington
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Equinox Fitness Club. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Equinox Fitness Club
Don't be shy about reaching out to Equinox Fitness Club directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front Desk Associates, Kensington
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Equinox Fitness Club and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Equinox Fitness Club
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
