Equinix is seeking a Service Management Director to serve as the primary operational interface post-sale for our largest global strategic accounts. You will advocate for customers, drive a superior experience, and work cross-functionally with Customer Success, Customer Experience, xScale, Data Center Ops, GOX, and Account teams.
You will lead operational alignment, drive initiatives from reviews and feedback, and influence change to improve service levels and outcomes across the organization.
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Director of Strategic Account Service Management in Slough employer: Equinix
Equinix is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for a Senior Design Manager to thrive. With a strong commitment to employee growth, you will have the opportunity to work on cutting-edge datacenter projects in vibrant locations like London, Dublin, and Frankfurt, while enjoying a supportive environment that values your contributions and empowers you to shape the future of digital infrastructure.