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- Tasks: Support the team by managing work orders and assisting with installations and troubleshooting.
- Company: Join Equinix, a leader in digital infrastructure, where innovation thrives.
- Benefits: Gain valuable experience, training opportunities, and a supportive team environment.
- Why this job: Be at the heart of digital connectivity and make a real impact on the world.
- Qualifications: High school diploma and a year of relevant experience preferred.
- Other info: Inclusive workplace committed to diversity and growth.
The predicted salary is between 30000 - 40000 £ per year.
Who are we? Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.
Job Summary
Acquires job skills to resolve routine tasks requiring limited judgement. Focus is on routine tasks, using limited judgement of standard operating procedures. Supports the overall team.
Responsibilities
- Queue Management / Reporting
- Reviews work order requests in the queue and responds to routine work orders by adhering to commitment times.
- Involved in escalating and expediting higher level orders, upon supervision.
- Actively follows up on work orders in the queue to support the overall team.
- Maintains notes and records of activity fulfillment in the ticketing system.
- Installations
- Rack and stack basic customer equipment, with guidance from more senior team members.
- Supports routine intra-cage and infrastructure installations, under guidance, which may include:
- routine ladder racks and basic fiber raceways;
- basic cable management and support systems (patch panels);
- routine ground cabinets and basic post racks;
- may perform tape changes and basic backup necessities.
- Supports basic cross‑connect troubleshooting.
- Supports basic testing and routine installations of customer assets.
- Supports standard layer 1 cross‑connect certification testing, under supervision.
- May learn more semi‑routine testing, under supervision.
- Supports the operations and security personnel team for breaks or other activities, when necessary.
- Supports customer satisfaction with timely adherence to following basic order execution requirements.
- Delivers quality customer service experience when interfacing with customers.
- Discusses time expectations on new deployments, by following standard operating procedure guidelines.
- May support customers on‑site through access and escorting services.
- Supports fulfillment of projects under close supervision.
- Completes assigned training in a timely manner.
Typical Degree & Years of Experience
Typically requires a high school diploma and 1 year of equivalent work experience.
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affinite Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
We use artificial intelligence in our hiring process.
Data Center Technician with Fibre Skills in London employer: Equinix
Contact Detail:
Equinix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Center Technician with Fibre Skills in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with current Equinix employees on LinkedIn. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by brushing up on your fibre skills and data centre knowledge. We want to see your passion for tech, so be ready to share your experiences and how you can contribute to the team.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of examples where you've tackled challenges or improved processes. Equinix values innovation, so let your creativity shine!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Equinix family.
We think you need these skills to ace Data Center Technician with Fibre Skills in London
Some tips for your application 🫡
Show Your Skills: Make sure to highlight any relevant skills you have, especially those related to fibre and data centre operations. We want to see what makes you a great fit for the role!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who take the extra step to connect their experience with what we’re looking for.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what you can bring to the team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Equinix
✨Know Your Basics
Make sure you brush up on the fundamental skills related to data centre operations and fibre management. Understand the standard operating procedures and be ready to discuss how you've applied them in past experiences, even if they were in a different context.
✨Show Your Team Spirit
Equinix values teamwork, so be prepared to talk about your experiences working in a team environment. Share examples of how you’ve supported colleagues or contributed to group projects, especially in high-pressure situations.
✨Customer Service Matters
Since customer satisfaction is key, think of instances where you’ve gone above and beyond for a customer. Be ready to explain how you manage expectations and ensure quality service, as this will resonate well with the interviewers.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the company culture. Inquire about the training process for new technicians or how the team collaborates on projects. This shows your genuine interest and helps you gauge if it’s the right fit for you.