Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Enhance customer service and provide on-site support in a technical environment.
- Company: Leading digital infrastructure company focused on customer satisfaction.
- Benefits: Competitive salary, health insurance, and stock purchase options.
- Why this job: Join a dynamic team and make a real difference in customer operations.
- Qualifications: Experience in customer service and telecommunications; flexible shift availability.
- Other info: Exciting opportunities for growth in a fast-paced industry.
The predicted salary is between 28800 - 48000 £ per year.
A leading digital infrastructure company is seeking a Customer Operations Technician to enhance customer service and support within a technical environment.
Responsibilities include:
- Ensuring customer satisfaction
- Providing on-site support
- Managing equipment installations
The ideal candidate should have experience in customer service and telecommunications, and be willing to work flexible shifts.
This role offers competitive salary and benefits including health insurance and stock purchase options.
Data Center Customer Operations Technician – On-Site Support in London employer: Equinix
Contact Detail:
Equinix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Center Customer Operations Technician – On-Site Support in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and be ready to discuss how your experience aligns with their needs. Practise common interview questions and think of examples that showcase your customer service skills.
✨Tip Number 3
Show off your technical skills! If you’ve got experience with telecommunications or equipment installations, make sure to highlight that during your conversations. Bring along any relevant certifications or projects to discuss.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Data Center Customer Operations Technician – On-Site Support in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and telecommunications. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Data Center Customer Operations Technician role and how you can enhance our customer service. Keep it friendly and professional!
Show Off Your Flexibility: Since this role requires flexible shifts, mention your availability clearly. We appreciate candidates who are adaptable and ready to jump in when needed, so let us know how you can fit into our schedule!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Equinix
✨Know Your Tech
Brush up on your technical knowledge related to data centres and telecommunications. Be ready to discuss specific equipment you've worked with and how you've handled customer issues in the past.
✨Customer Service Focus
Prepare examples that showcase your customer service skills. Think of situations where you went above and beyond to ensure customer satisfaction, as this role heavily relies on providing excellent support.
✨Flexibility is Key
Since the job requires flexible shifts, be prepared to discuss your availability. Highlight any previous experience working varied hours and how you managed your time effectively.
✨Ask Insightful Questions
Show your interest in the company by preparing thoughtful questions about their operations and culture. This not only demonstrates your enthusiasm but also helps you gauge if it's the right fit for you.
