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- Tasks: Lead a team in maintaining critical facilities and managing complex projects.
- Company: Equinix is a global leader in digital infrastructure with over 260 data centres worldwide.
- Benefits: Enjoy a Monday to Friday schedule, flexible hours, and a supportive work environment.
- Why this job: Join a diverse team driving innovation in data centre operations and customer experience.
- Qualifications: Experience in technical leadership, project management, and customer interaction is essential.
- Other info: Equinix values diversity and is committed to an equitable workplace for all.
The predicted salary is between 43200 - 72000 £ per year.
Who are we?
Equinix is the world’s digital infrastructure company, operating over 260 data centersacross the globe. Digital leaders harness Equinix\’s trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.
Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providingan equitable work environment that is foundational to our core values as a company and is vital to our success.
Job Description:
We are excited to announce an incredible opportunity for a highly skilled specialist to join our Operations team as a Lead Critical Facilities Engineer (CFE Level VI). This day-time role is perfect for someone eager to contribute to the development of innovative concepts and techniques within our Data Centres. As an ambassador for your site and the Campus, you will proactively engage with all level’s of UK and Global stakeholders to continuously improve our critical facility operational performance and customer experience.
Do you thrive on tackling complex assignments? Are you equipped with the skills and self-motivation necessary for independent action? If so, you could be the key player we’re looking for! In this position, you will support our team while driving change and developing new ideas that will shape the future of our operations.
Role Scope:
Management Structure & People Management
• Serves as second port of call when IBX manager or supervisor is unavailable.
• Supports IBX manager and site supervisors in daily operations and coordination.
Site Operations & Project Involvement
• Heavily involved in site phase build activities and switching schedules to meet project requirements.
• Responsible for writing, planning, and scheduling major project work and liaising with vendors.
• Coordinates project timelines, secures vendor dates, and ensures customer notifications are issued.
Customer Interaction
• Acts as customer-facing representative alongside the CFE supervisor/manager.
• Attends and contributes to Customer MBRs and any key customer meetings.
• Acts as an escalation point during major incidents.
Incident Management
• Provides technical support during incidents — directs team to failed components and guides response.
• Supports the incident management process, collaborating closely with supervisors & IBX Manager during incidents to ensure coordinated team response.
• Acts as technical support for the entire team — from apprentices to senior roles.
Additional Responsibilities
• Supports hiring process as a technical assessor in interviews
• Monday–Friday role with flexibility to cover incidents and provide broad team support.
• Recognized for bringing significant technical value and support across multiple levels of the team.
Who You Are You?
• Proven ability to act as a technical lead during incidents, confidently directing teams and troubleshooting complex issues.
• Strong organisational skills and experience in planning projects, including vendor management and customer communications.
• Collaborative and approachable — able to provide day-to-day support and mentorship across all levels, from apprentices to senior team members.
• Customer-focused mindset with experience participating in customer meetings, MBRs, and acting as a key point of contact.
• Comfortable operating in a fast-paced environment with responsibility for technical oversight.
• Flexible and solutions-oriented, able to step in when required and support the wider management team.
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
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Lead Technical Mechanical/Electrical Engineer VI (Monday - Friday, Day Role) employer: Equinix
Contact Detail:
Equinix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Technical Mechanical/Electrical Engineer VI (Monday - Friday, Day Role)
✨Tip Number 1
Familiarise yourself with Equinix's operations and values. Understanding their commitment to sustainability and customer experience will help you align your responses during interviews, showcasing how your skills can contribute to their mission.
✨Tip Number 2
Network with current or former employees of Equinix on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations for the Lead Technical Mechanical/Electrical Engineer role.
✨Tip Number 3
Prepare to discuss specific examples from your past work that demonstrate your ability to manage complex projects and lead teams. Highlighting your technical expertise and problem-solving skills will be crucial in making a strong impression.
✨Tip Number 4
Stay updated on industry trends related to data centres and critical facilities management. Being knowledgeable about the latest technologies and practices will not only impress your interviewers but also show your commitment to continuous improvement.
We think you need these skills to ace Lead Technical Mechanical/Electrical Engineer VI (Monday - Friday, Day Role)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in mechanical and electrical engineering, particularly in data centre operations. Emphasise your project management skills and any customer-facing roles you've held.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific projects or experiences that demonstrate your ability to lead technical teams and manage complex incidents.
Showcase Your Technical Skills: Clearly outline your technical expertise in your application. Include any certifications or training relevant to critical facilities engineering, as well as your experience with vendor management and incident response.
Highlight Your Collaborative Approach: Since the role involves working closely with various stakeholders, emphasise your collaborative skills. Provide examples of how you've successfully worked in teams and mentored others in previous positions.
How to prepare for a job interview at Equinix
✨Showcase Your Technical Expertise
As a Lead Critical Facilities Engineer, you'll need to demonstrate your technical knowledge during the interview. Be prepared to discuss specific incidents you've managed, the troubleshooting processes you employed, and how you directed your team through complex issues.
✨Highlight Your Project Management Skills
Since the role involves planning and coordinating major project work, share examples of past projects where you successfully managed timelines, vendor relationships, and customer communications. This will show your ability to handle the responsibilities outlined in the job description.
✨Emphasise Your Customer-Focused Mindset
Equinix values a customer-centric approach. Be ready to discuss your experience in customer meetings and how you've contributed to improving customer experiences. Mention any specific instances where your actions positively impacted customer satisfaction.
✨Demonstrate Your Collaborative Nature
The role requires working closely with various stakeholders. Share examples of how you've collaborated with different teams or mentored junior staff. This will highlight your ability to foster a supportive and inclusive work environment, which is crucial for this position.
