At a Glance
- Tasks: Lead critical facilities engineering, manage projects, and support incident response.
- Company: Equinix is a global leader in digital infrastructure with over 260 data centres worldwide.
- Benefits: Enjoy a flexible Monday to Friday schedule and opportunities for professional growth.
- Why this job: Join a diverse team driving innovation in data centre operations and customer experience.
- Qualifications: Strong technical skills, project management experience, and a customer-focused mindset are essential.
- Other info: Equinix values diversity and is committed to an equitable work environment.
The predicted salary is between 43200 - 72000 £ per year.
Equinix is the world’s digital infrastructure company, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners, and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences, and multiply their value, while supporting their sustainability goals.
Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.
We are excited to announce an incredible opportunity for a highly skilled specialist to join our Operations team as a Lead Critical Facilities Engineer (CFE Level VI). This day-time role is perfect for someone eager to contribute to the development of innovative concepts and techniques within our Data Centres. As an ambassador for your site and the Campus, you will proactively engage with all levels of UK and Global stakeholders to continuously improve our critical facility operational performance and customer experience.
Do you thrive on tackling complex assignments? Are you equipped with the skills and self-motivation necessary for independent action? If so, you could be the key player we’re looking for! In this position, you will support our team while driving change and developing new ideas that will shape the future of our operations.
Role Scope:- Management Structure & People Management: Serves as second point of contact when IBX manager or supervisor is unavailable. Supports IBX manager and site supervisors in daily operations and coordination.
- Site Operations & Project Involvement: Heavily involved in site phase build activities and switching schedules to meet project requirements. Responsible for writing, planning, and scheduling major project work and liaising with vendors. Coordinates project timelines, secures vendor dates, and ensures customer notifications are issued.
- Customer Interaction: Acts as customer-facing representative alongside the CFE supervisor/manager. Attends and contributes to Customer MBRs and any key customer meetings. Acts as an escalation point during major incidents.
- Incident Management: Provides technical support during incidents — directs team to failed components and guides response. Supports the incident management process, collaborating closely with supervisors & IBX Manager during incidents to ensure coordinated team response. Acts as technical support for the entire team — from apprentices to senior roles.
- Additional Responsibilities: Supports hiring process as a technical assessor in interviews. Monday–Friday role with flexibility to cover incidents and provide broad team support. Recognized for bringing significant technical value and support across multiple levels of the team.
- Proven ability to act as a technical lead during incidents, confidently directing teams and troubleshooting complex issues.
- Strong organisational skills and experience in planning projects, including vendor management and customer communications.
- Collaborative and approachable — able to provide support and mentorship across all levels, from apprentices to senior team members.
- Customer-focused mindset with experience participating in customer meetings, MBRs, and acting as a key point of contact.
- Comfortable operating in a fast-paced environment with responsibility for technical oversight.
- Flexible and solutions-oriented, able to step in when required and support the wider management team.
Lead Specialist, Data Center Critical Facilities Engineer VI (Day shift) employer: Equinix
Contact Detail:
Equinix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Specialist, Data Center Critical Facilities Engineer VI (Day shift)
✨Tip Number 1
Familiarise yourself with Equinix's operations and values. Understanding their commitment to sustainability and customer experience will help you align your responses during interviews, showcasing how your skills can contribute to their mission.
✨Tip Number 2
Network with current or former employees of Equinix on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations for the Lead Specialist role.
✨Tip Number 3
Prepare to discuss specific examples of your project management and incident response experience. Highlighting your ability to lead teams through complex situations will demonstrate your readiness for the responsibilities outlined in the job description.
✨Tip Number 4
Showcase your collaborative skills by preparing to discuss how you've mentored others in previous roles. This aligns with the job's emphasis on supporting team members at all levels, making you a more attractive candidate.
We think you need these skills to ace Lead Specialist, Data Center Critical Facilities Engineer VI (Day shift)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you thoroughly understand the responsibilities and requirements of the Lead Specialist position. Tailor your application to highlight relevant experience in managing critical facilities and project involvement.
Highlight Technical Skills: Emphasise your technical expertise in incident management and project planning. Provide specific examples of how you've successfully directed teams during complex situations or contributed to significant projects in previous roles.
Showcase Customer Interaction Experience: Since this role involves customer-facing responsibilities, include details about your experience in customer meetings and how you've acted as a key point of contact. Mention any successful outcomes from these interactions.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the skills and experiences that align with Equinix's values and the job description. Use keywords from the job posting to ensure your application stands out to hiring managers.
How to prepare for a job interview at Equinix
✨Showcase Your Technical Expertise
As a Lead Critical Facilities Engineer, you'll need to demonstrate your technical knowledge during the interview. Be prepared to discuss specific incidents you've managed, the troubleshooting processes you employed, and how you directed teams in high-pressure situations.
✨Highlight Project Management Skills
Since the role involves planning and scheduling major project work, share examples of past projects where you successfully coordinated timelines, managed vendors, and communicated with customers. This will show your organisational skills and ability to handle complex assignments.
✨Emphasise Customer Interaction Experience
The position requires acting as a customer-facing representative, so be ready to talk about your experience in customer meetings and how you've contributed to improving customer experiences. Mention any specific instances where you acted as a key point of contact during critical situations.
✨Demonstrate Flexibility and Team Support
Equinix values a collaborative approach, so illustrate your ability to support and mentor team members at all levels. Discuss how you've stepped in during incidents or provided assistance to colleagues, showcasing your solutions-oriented mindset and adaptability.