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- Tasks: Lead a team to deliver innovative Global Share Purchase Plans services to corporate clients.
- Company: Join a dynamic and growing team within Employee Services, shaping the future of employee share ownership.
- Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
- Why this job: Make a real impact by empowering employees with share ownership opportunities globally.
- Qualifications: Strong customer service focus, operational leadership skills, and good communication abilities.
- Other info: Be part of a friendly team with excellent career development prospects.
The predicted salary is between 36000 - 60000 £ per year.
Join Our Growing Global Share Purchase Plans Team!
Global Share Purchase Plans (GSPPs) is a dynamic and fast-growing team within Employee Services, established in 2020 to deliver an innovative platform that empowers employees worldwide to invest in their company. As we head into 2026, we’re entering a major growth phase with a surge of new clients onboarding throughout the year. This is your chance to join a team that’s shaping the future of employee share ownership during a period of transformation and expansion.
You’ll join a friendly team of 10 people who work closely together to make GSPP a success. This is an office-based role, and you’ll be at the heart of onboarding new clients, supporting corporate events, and ensuring everything runs smoothly behind the scenes.
Why This Role MattersAs a GSPP Technical Specialist, you’ll play a pivotal role in supporting our global mission to empower employees with share ownership opportunities. Your contributions will directly influence the success of new client onboarding, ensuring a seamless experience for participants worldwide. By working as part of an energetic and collaborative team, you’ll help shape innovative solutions, drive process improvements, and support the growth and transformation of the Global Share Purchase Plans offering. Your expertise will be instrumental in delivering a high-quality service that enables our clients and their employees to invest confidently in their future.
Role responsibilities- Help lead a team delivering a Global Share Purchase Plans service to our corporate clients and their employees
- Assist Team Manager with staffing requirements and resource planning
- Monitoring quality and introducing improvement ideas
- Managing/planning special tasks/events
- Working with Technical experts to deliver solutions for clients
- Working with internal stakeholders to set up the new product
- Ensuring proper controls are in place on team
- On-boarding of new clients
- Ensuring adequate training is in place for colleagues
- Managing operational risk
- Escalating issues to the Operations Manager
- Promote continuous improvement and work with the team to help identify process improvements and support the implementation of change
- Lead and motivate team members to ensure key deadlines and SLA’s are met
- Strong customer service focus
- Knowledge of Employee Share Plans
- Operational leadership capabilities
- Good verbal and written communication
- Self-motivated with the ability to stay focused
- High level of attention to detail and accuracy
- Highly organised – capable of managing own time and delivering to deadlines
- Confident to work as a team or by yourself to achieve delivery
- Ability to use initiative
- Confidence to communicate with stakeholders at all levels internally and external clients and customers
- Good working knowledge of Microsoft Office
- Commitment to continuous improvement culture
- Leadership
- People managing
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.
Our people and platforms connect businesses with markets, engage customers with their investments and allow organisations to grow and transform. Our vision is to help businesses and individuals succeed, creating positive experiences for the millions of people who rely on us for a sustainable future. We provide share registration, deliver services for reward and benefits and develop solutions for customer management in regulated industries. Our work with some of the most significant organisations in the UK and US means we engage with 29 million of their shareholders, pensioners and employees.
GSPP Technical Specialist in Worthing employer: Equiniti
Contact Detail:
Equiniti Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GSPP Technical Specialist in Worthing
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at networking events. Ask them about their experiences and any tips they might have for landing a role in the GSPP team.
✨Tip Number 2
Prepare for the interview by understanding the company’s mission and values. Be ready to discuss how your skills align with their goals, especially around employee share ownership and client onboarding.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share examples of how you've improved processes or handled challenges in previous roles. This will highlight your fit for the dynamic GSPP environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our growing team.
We think you need these skills to ace GSPP Technical Specialist in Worthing
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the GSPP Technical Specialist role. Highlight your relevant experience and skills that align with the job description, especially your customer service focus and operational leadership capabilities.
Showcase Your Communication Skills: Since good verbal and written communication is key for this role, don’t shy away from demonstrating these skills in your application. Use clear, concise language and make sure your documents are well-structured and free of errors.
Emphasise Teamwork and Initiative: We love a self-motivated individual who can work well in a team! Share examples of how you've successfully collaborated with others or taken the initiative in past roles. This will show us you’re a great fit for our friendly team.
Apply Through Our Website: To ensure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and keep track of your application throughout the process.
How to prepare for a job interview at Equiniti
✨Know Your GSPP Inside Out
Before the interview, make sure you understand what Global Share Purchase Plans are all about. Familiarise yourself with the key concepts and how they empower employees. This will show your genuine interest in the role and help you answer questions confidently.
✨Showcase Your Customer Service Skills
As a GSPP Technical Specialist, strong customer service is crucial. Prepare examples from your past experiences where you've gone above and beyond for clients. Highlight your ability to communicate effectively and resolve issues, as this will resonate well with the interviewers.
✨Demonstrate Leadership Potential
Even if you're not applying for a managerial position, showcasing your leadership skills can set you apart. Think of instances where you've led a project or motivated a team. Be ready to discuss how you can contribute to the team's success and support continuous improvement.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, upcoming projects, or how they measure success in the GSPP team. This shows that you're engaged and serious about the opportunity, plus it gives you valuable insights into the company culture.
