Senior Analyst - Operational Governance & Oversight

Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ is a fintech that connects the future of capital, communications, and governance, building trust and confidence in every market we serve.

Role Purpose

The Operational & Governance Senior Analyst is a key contributor within the Operational Governance & Oversight function, responsible for delivering high-quality reporting, due diligence assessments, business continuity activities and governance outputs. The role requires strong analytical capability, attention to detail and independent judgment, stakeholder engagement and the ability to translate operational data into clear, ExCo and Board-level insight.

Core Duties/Responsibilities

• Own the preparation, analysis and production of operational management information across oversight areas (e.g. complaints, third-party governance, market counterparties), ensuring outputs are accurate, timely and suitable for executive, board and regulatory audiences.
• Analyse large data sets to identify trends, anomalies and emerging risks, translating findings into clear insights and recommendations.
• Apply professional judgement when reviewing data, documentation and governance outputs; challenge inconsistencies, escalate issues appropriately and ensure robustness of conclusions.
• Determine materiality of issues and escalate appropriately through defined governance channels, including senior management and committee forums.
• Conduct detailed due diligence assessments on market counterparties and other third parties, reviewing financial statements, control reports and regulatory documentation; summarise findings and clearly articulate risk exposure and recommendations.
• Maintain clear audit trail and documentation supporting due diligence and oversight decisions.
• Lead coordination and end-to-end governance flow for assigned oversight forums, including agenda planning, paper review, structured minute drafting and action tracking.
• Exercise delegated decision-making authority within defined governance and oversight frameworks, escalating matters outside risk appetite or tolerance.
• Determine matters requiring escalation to governance committees (e.g. DGC), and ensure relevant issues are appropriately communicated and documented.
• Support execution of the Business Continuity Plan (BCP) calendar, including scenario preparation, and testing coordination, post-test reporting and maintenance of regulatory-ready documentation.
• Review SLA and KPI performance metrics where relevant and identify service gaps or performance concerns within oversight frameworks.
• Proactively identify opportunities to enhance governance, reporting, and due diligence processes, driving continuous improvement and operational efficiency.
• Build effective working relationships with business-wide stakeholders, acting as a credible governance counterpart across the group.

Skills, Capabilities and Attributes

• Strong analytical capability with the ability to interpret structured and unstructured data and form independent, defensible conclusions.
• Demonstrate ability to apply professional judgement, determine materiality and escalate issues appropriately.
• Demonstrated experience operating with minimal supervision in a complex, regulated environment.
• Proven ability to draft high-quality written outputs in a clear, concise manner suitable for executive, board and regulatory audiences.
• Experience working with a regulated financial services or operational environment, with exposure to governance, risk or oversight activities.
• Ability to manage multiple workstreams and meet deadlines in a structured, organised manner.
• Confident communicator with strong interpersonal skills and ability to challenge constructively.
• Good working knowledge of Microsoft Office, particularly Excel, Word, and PowerPoint.

Beneficial / Good to Have

• Experience in third-party or market counterparty due diligence.
• Awareness of regulatory requirements related to operational oversight, resilience, outsourcing, and governance.
• Familiarity with business continuity planning, testing and documentation.
• Understanding of SLA/KPI monitoring frameworks.
• Experience supporting governance forums or committee structures.

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.