Salesforce QA Tester

Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ.

Role Summary

Reports to the C2C Test Lead and works with other colleagues across the wider programme team to undertake all testing activities related to the delivery of our global Client to Cash Salesforce / Conga platform. As a member of a sprint team, you will have a key role in both build sign-off and release testing.

Core Duties/Responsibilities

• Performing testing (function, system, integration, regression and UAT) for C2C releases.
• Documenting and executing test cases that adhere to functional requirements in various test environments; pinpoint exact steps to reproduce defects/issues and work with other members of the programme team to bring about defect resolutions.
• Analysing and identifying gaps in testing requirements based on knowledge of the business systems processes and end to end processes.
• Analysing defects and troubleshoot them accordingly and identify root causes.
• Maintaining test plans and test cases to be executed during the project's testing lifecycle and maintain regression test cases as new enhancements are released to the various systems.
• Supporting coordination and the execution of testing.
• Understanding the C2C technical landscape and understand the impact of changes being requested to be able to test the changes and their impacts accordingly quickly, independently, and thoroughly.
• Keeping user experience front of mind during testing and suggesting usability improvements where necessary.

Skills, Capabilities and Attributes

• Proven experience of functional and non-functional, systems integration, data migration, regression, end-to-end, user acceptance testing and production acceptance testing.
• Experience of Salesforce essential, with Conga desirable.
• Experience in defining multiple levels test approach, and defining and maintaining quality test scenarios and scripts using various design inputs, with knowledge of both manual and automation test techniques and tools desired.
• Identifying and escalating any project risks and issues.
• Working experience of Agile project management methodology.
• Experience of managing test requirements and defect notification through Azure DevOps or Jira.
• Excellent stakeholder management, interpersonal, written and verbal communication skills with the confidence to persuade, influence, challenge supportively and effectively where appropriate.

What We Offer

• Save For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10%.
• All Employee Long Term Incentive Plan (LTIP) - Gives all EQ Colleagues the opportunity to benefit if the current owners successfully sell the company for a profit.
• Health and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhanced cover.
• Employee discounts - Discounts and cashback at your favourite high street stores through our EQ Wins Platform.
• Flexible Benefits - The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more.
• Time Off - 28 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing.
• Winning together - Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed.
• Learning & Development - Investment in LinkedIn Learning for all colleagues.

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.