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- Tasks: Assist in pensions administration and customer service, ensuring a great member experience.
- Company: Join Equiniti, a global leader in pension and shareholder services with over 6000 employees.
- Benefits: Enjoy flexible benefits, employee discounts, and a generous pension plan with up to 10% matching.
- Why this job: Gain valuable experience in a supportive team while making a real impact on people's financial futures.
- Qualifications: Strong admin and customer service skills required; pensions experience is a plus but not essential.
- Other info: 28 days holiday plus bank holidays and 2 volunteer days for charity work.
The predicted salary is between 30000 - 42000 £ per year.
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Pensions Administrator (Bulk Purchase Annuities), Liverpool
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Client:
Equiniti
Location:
Liverpool, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
8e556f3a9542
Job Views:
25
Posted:
12.08.2025
Expiry Date:
26.09.2025
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Job Description:
Management Level
H
Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.
EQ’s vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ.
Role Summary
As a leading pensions provider in EQ Retirement Solutions, we are looking for individuals with strong administration and customer service experience who are looking for their next career move and are willing to learn. You will work alongside experienced team of individuals who specialise in pensions to assist in teaching you along the way. This role will be permanent to work within our Standard Life Team as a Pensions Administrator. Previous experience in pensions is not essential for this position but we are also willing to speak with those who have come from a pensions background also.
Core Duties/Responsibilities
The successful candidate will be responsible for the following:
Skills, Capabilities and Attributes
The successful candidate will demonstrate the following experience, skills and behaviours:
What We Offer
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.
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Pensions Administrator (Bulk Purchase Annuities) employer: Equiniti
Contact Detail:
Equiniti Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pensions Administrator (Bulk Purchase Annuities)
✨Tip Number 1
Familiarise yourself with Bulk Purchase Annuities and the specific responsibilities of a Pensions Administrator. Understanding the nuances of this area will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the pensions industry, especially those who work at Equiniti or similar companies. Attend relevant events or join online forums to gain insights and potentially get referrals.
✨Tip Number 3
Prepare to demonstrate your customer service skills during the interview. Think of examples where you've successfully resolved customer issues, as this role places a strong emphasis on delivering exceptional service.
✨Tip Number 4
Research Equiniti's values and culture. Be ready to discuss how your personal values align with theirs, particularly around trust, collaboration, and continuous improvement, as these are key to their success.
We think you need these skills to ace Pensions Administrator (Bulk Purchase Annuities)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your administrative and customer service experience. Emphasise any relevant skills that align with the role, such as attention to detail and communication skills.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your willingness to learn and how your previous experiences can contribute to the team at Equiniti.
Highlight Relevant Skills: In your application, focus on skills that are particularly relevant to the role, such as numeracy, literacy, and the ability to follow defined processes. If you have any knowledge of Bulk Purchase Annuities, be sure to mention it.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Equiniti
✨Understand the Role
Make sure you thoroughly read the job description and understand the core duties and responsibilities. Familiarise yourself with terms like 'Bulk Purchase Annuities' and 'Trustee membership movements' to show your interest and knowledge during the interview.
✨Highlight Relevant Experience
Even if you don't have direct experience in pensions, emphasise your strong administrative and customer service skills. Prepare examples from your past roles that demonstrate your attention to detail and ability to resolve customer enquiries effectively.
✨Prepare Questions
Have a few thoughtful questions ready to ask the interviewer about the team dynamics, training opportunities, and the company's approach to customer service. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.
✨Show Your Willingness to Learn
Since the role is open to candidates without prior pensions experience, express your eagerness to learn and grow within the company. Mention any relevant courses or training you've undertaken that demonstrate your commitment to professional development.