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For Companies At a Glance
- Tasks: Lead operational change and optimise processes to align with business goals.
- Company: Join Lenvi, a cutting-edge credit and analytics platform redefining the future of lending.
- Benefits: Enjoy 28 days holiday, pension matching, health support, and tailored perks.
- Why this job: Be part of a dynamic team that values innovation, collaboration, and making a positive impact.
- Qualifications: Experience in change management, operational resilience, and strong leadership skills required.
- Other info: Diversity is celebrated here; all backgrounds are encouraged to apply.
The predicted salary is between 43200 - 72000 £ per year.
Management Level
We are Lenvi and we are passionately committed to becoming the go-to credit and analytics platform in our chosen markets. We will achieve this through unwavering focus on our people, product, and clients.
We’re not just shaping the future of lending – we’re redefining it. With cutting-edge technology, deep industry expertise, and a commitment to innovation, we empower businesses to thrive in an ever-evolving financial landscape. We’re looking for a passionate Operations Effectiveness Manager to help drive transformation within our Operations servicing function.
Our Values Statement
We epitomize the values of being bold, insightful, energetic, and curious. Embracing calculated risks, thinking deeply, bringing enthusiasm, and constantly seeking knowledge. These values fuel our innovative spirit, drive our growth, and enable us to make a positive impact on our stakeholders.
The Role:
As our Operations Effectiveness Manager, you’ll oversee resource planning and ensure seamless execution of business change within our Operations servicing function. You’ll be pivotal in driving transformation, optimising processes, and ensuring our operations align with business goals.
What You’ll Be Doing:
- Operational Change Management – Define and implement a clear vision, strategy, and roadmap for change initiatives, engaging stakeholders and considering wider operational impacts.
- Process Improvement – Foster a culture of continuous learning and innovation, driving improvements across operational workflows.
- Resource Management – Ensure optimal use of resources, including personnel, technology, and equipment, coordinating with department heads to address bottlenecks.
- Data Analysis & Reporting – Collect and analyse performance data, generating insights to drive operational efficiency.
- Leadership & Mentoring – Manage and develop a high-performing team, fostering collaboration and excellence.
What We’re Looking For:
- Change Management Expertise – A deep understanding of change management principles and a passion for solving complex business challenges.
- Operational & Risk Knowledge – Experience in operational resilience within a lending environment, with the ability to identify risks and opportunities.
- Leadership & Influence – Strong leadership skills, with experience managing teams and influencing key stakeholders.
- Strategic Thinking & Problem Solving – A proactive approach to identifying issues and driving effective solutions.
- Communication & Stakeholder Management – Exceptional communication skills, comfortable leading discussions with senior stakeholders.
- Adaptability & Prioritisation – Ability to balance multiple priorities and thrive in a fast-paced, evolving environment.
What you will get in return
- Time to Recharge – 28 days’ holiday + bank holidays, plus 2 volunteer days for causes you care about.
- Invest in Your Future – Pension Plan: We match your contributions up to 10%.
- Share in Our Success – LTIP gives all colleagues a potential payout if the company is sold for a profit.
- Health & Wellbeing – Free counselling, legal, and wellbeing support for you and your household. Life assurance at 4x salary, with options to enhance coverage.
- Exclusive Discounts – Enjoy savings and cashback at top retailers via our EQ Wins Platform.
- Tailored Benefits – Pick perks that suit you: gadgets, travel insurance, will writing, holiday trading, and more.
- Recognising Excellence – EQ ICON awards celebrate those who go the extra mile.
Our Diversity Statement
At Lenvi we encourage individuals from all walks of life, without exception, to join our team. We know diversity fuels innovation and creativity, so we welcome applications from anyone, with any background.
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.
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Operations Effectiveness Manager employer: Equiniti
Contact Detail:
Equiniti Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Effectiveness Manager
✨Tip Number 1
Familiarise yourself with change management principles and operational resilience, especially in the lending sector. This knowledge will help you speak confidently about how you can drive transformation and optimise processes during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams and influenced stakeholders in previous roles. Be ready to discuss specific challenges you faced and how you overcame them.
✨Tip Number 3
Research Lenvi's values and culture thoroughly. Be prepared to discuss how your personal values align with theirs, particularly around being bold, insightful, energetic, and curious, as this will demonstrate your fit within their team.
✨Tip Number 4
Prepare to discuss your approach to data analysis and reporting. Think of examples where your insights led to operational efficiency improvements, as this is a key aspect of the Operations Effectiveness Manager role.
We think you need these skills to ace Operations Effectiveness Manager
Some tips for your application 🫡
Understand the Role: Before applying, take time to thoroughly understand the responsibilities and requirements of the Operations Effectiveness Manager position. Tailor your application to highlight how your skills and experiences align with their needs.
Showcase Change Management Expertise: Emphasise your experience in change management within your CV and cover letter. Provide specific examples of how you've successfully implemented change initiatives and the impact they had on operational efficiency.
Highlight Leadership Skills: Demonstrate your leadership capabilities by sharing instances where you've managed teams or influenced stakeholders. Use metrics or outcomes to illustrate your effectiveness in these roles.
Align with Company Values: In your application, reflect on how your personal values resonate with Lenvi's values of being bold, insightful, energetic, and curious. This will show that you are a good cultural fit for the company.
How to prepare for a job interview at Equiniti
✨Understand Change Management Principles
Familiarise yourself with change management concepts and be ready to discuss how you've applied them in previous roles. Highlight specific examples where you successfully led change initiatives.
✨Showcase Your Leadership Skills
Prepare to share experiences that demonstrate your leadership abilities, especially in managing teams and influencing stakeholders. Be ready to discuss how you foster collaboration and drive performance.
✨Emphasise Data-Driven Decision Making
Be prepared to talk about your experience with data analysis and how you've used insights to improve operational efficiency. Mention any tools or methodologies you are familiar with that can aid in this process.
✨Align with Company Values
Research Lenvi's values of being bold, insightful, energetic, and curious. Think of examples from your past that reflect these values and be ready to discuss how you embody them in your work.
