Senior Project Manager in Liverpool

locations: Hybrid - Liverpool, Hybrid - Crawley, Hybrid - Reading

time type: Full time

posted on: Posted Yesterday

job requisition id: R15831

Management Level: EEQ

Retirement Solutions is transforming the retirement and pensions markets with leading administration and technology solutions. With over 1600 employees globally, 189 years of knowledge and 13 million pension scheme members and policyholders, we are here to help people plan for a confident financial future by delivering innovative, reliable and customer-focused retirement services. Our teams are driven by a shared commitment to excellence, collaboration and making a real impact to the lives of our clients and customers.

Role Summary

This is an exciting opportunity to join an expanding and dynamic programme management team within the EQ RS division. The primary focus for the EQ RS Senior Project Manager will be to ensure the effective management of a complex project or portfolio of smaller projects. Delivery will involve close liaison with both client and internal business stakeholders, operational business teams, IT delivery teams (both onshore and offshore) and 3rd party suppliers. The team is based across the UK and India. Travel will be expected across all of our UK locations and client sites as the program needs dictate.

Core Duties and Responsibilities:

• Managing a complex project of work, being either a single complex programme or multiple projects throughout the project lifecycle.
• Managing Senior Stakeholders – internal and key client stakeholders.
• Adhering to an agreed Project Management Methodology, ensuring that the appropriate levels of governance are applied to all stages of the programme life cycle.
• Ensuring delivery to agreed business/Client objectives, requirements, schedules, costs and quality objectives.
• Identifying and managing risks, issues and dependencies that could threaten a project’s delivery.
• Proactively identifying countermeasures and recommending and/or taking appropriate action to overcome delays, issues, challenges or cost over-runs.
• Chairing internal and joint client project meetings.
• Develop and maintain effective working relationships with colleagues, stakeholders, suppliers and clients.
• Adherence to all Regulatory, Security and Compliance requirements.

Skills, Capabilities & Attributes

The successful candidate will demonstrate the following experience skills and behaviours:

• Demonstrable track record of a successful delivery of a complex project/portfolio of projects – both IT and Business Change.
• Demonstrable delivery of a complex transformational BPO Project would be advantageous.
• Experience of building effective cross function programme delivery teams.
• Ability to provide leadership and motivate a project team to meet the project’s goals and milestones.
• Strong senior stakeholder management skills, confidence to positively influence and challenge, supportively and effectively where appropriate.
• Experience of managing projects using a range of methodologies within an Enterprise organisation.
• Excellent at managing all budgetary aspects of a portfolio, forecasting, reconciliation of actuals and support of invoicing.
• Experience of delivery with and managing 3rd party suppliers.
• Ability to work calmly and methodically when under pressure.
• Excellent written and verbal communication skills.
• Solid problem solving and decision-making skills, demonstrable track record of finding consensus with Senior Stakeholder Groups.
• Experience gained within financial services or other regulated environments would be advantageous.
• A recognised Programme/Project Management accreditation.

What We Offer

• Save For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10%
• Health and Wellbeing – Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhanced cover.
• Employee discounts – Discounts and cashback at your favourite high street stores through our EQ Wins Platform.
• Flexible Benefits – The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more.
• Time Off – Typically 29 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing.
• Winning together – Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed.
• Learning & Development– Investment in LinkedIn Learning for all colleagues.

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.

Our people and platforms connect businesses with markets, engage customers with their investments and allow organisations to grow and transform. Our vision is to help businesses and individuals succeed, creating positive experiences for the millions of people who rely on us for a sustainable future. We provide share registration, deliver services for reward and benefits and develop solutions for customer management in regulated industries. Our work with some of the most significant organisations in the UK and US means we engage with 29 million of their shareholders, pensioners and employees.