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- Tasks: Manage complex complaints and collaborate with various stakeholders in the financial services sector.
- Company: Reputable financial services provider based in Liverpool.
- Benefits: Full-time position with opportunities for career growth and development.
- Why this job: Make a positive impact while honing your complaint handling and communication skills.
- Qualifications: Strong complaint handling skills and attention to detail; experience with pensions software is a plus.
- Other info: Join a dynamic team and contribute to improving customer experiences.
The predicted salary is between 30000 - 42000 £ per year.
A financial services provider in Liverpool is seeking a Complaint Administrator to manage complex complaints from various stakeholders. The role requires strong complaint handling skills and the ability to work collaboratively. Candidates must demonstrate attention to detail, analytical thinking, and excellent communication skills. Experience with pensions administration software is a plus. This full-time position offers an opportunity to make a positive impact in the financial services sector.
Pensions Complaints Specialist in Liverpool employer: Equiniti
Contact Detail:
Equiniti Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pensions Complaints Specialist in Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in the financial services sector, especially those who work with pensions. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common complaint handling scenarios. We all know that being able to demonstrate your analytical thinking and communication skills is key, so role-play with a friend or use mock interviews to get comfortable.
✨Tip Number 3
Showcase your attention to detail! During interviews, share specific examples of how you've successfully managed complex complaints in the past. This will help you stand out as a candidate who can handle the intricacies of the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Pensions Complaints Specialist in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your complaint handling skills and any relevant experience in pensions administration. We want to see how your background aligns with the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about managing complaints and how your analytical thinking can benefit us. Keep it concise but impactful – we love a good story!
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and professional language, and don’t forget to proofread for any sneaky typos. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do at StudySmarter!
How to prepare for a job interview at Equiniti
✨Know Your Complaints Handling
Make sure you brush up on your complaints handling skills. Familiarise yourself with common issues in pensions and how to resolve them effectively. Being able to discuss specific examples of how you've managed complex complaints will show that you're the right fit for the role.
✨Show Off Your Analytical Skills
Prepare to demonstrate your analytical thinking during the interview. Think of scenarios where you've had to analyse data or feedback to resolve a complaint. This will highlight your ability to tackle challenges head-on, which is crucial for a Pensions Complaints Specialist.
✨Communicate Clearly and Confidently
Since excellent communication skills are key, practice articulating your thoughts clearly. You might want to do a mock interview with a friend or family member. This will help you feel more confident and ensure you can convey your ideas effectively during the actual interview.
✨Familiarise Yourself with Pensions Software
If you have experience with pensions administration software, be ready to discuss it. If not, take some time to research common tools used in the industry. Showing that you're proactive about learning can set you apart from other candidates.
