Implementation Analyst

This policy covers all of Equiniti.com including Selector, Pensions Client Portal and the Equiniti Privacy Centre. Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ’s vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ.

Role Summary

We are looking for Implementation Analysts to join our team to be a part of the continual evolution of the Compendia and Administrator systems and rollout of our software to our client. The team is responsible for the implementation of our Compendia and Administrator application to new clients both software and TPA, whilst also maintaining the model processes provided as part of the Compendia application, including legislative changes, ongoing maintenance and new developments. It is an exciting opportunity to be a part of the team that is not only responsible for the core configuration of the system, but also working closely with the ongoing development, this includes contributing to development plans, reviewing enhancement requests, system rollouts and producing prototypes for new functionality. This is a great role for you if you already have experience in implementing pensions software or you are a pensions administrator with a good understanding of UK pensions looking for that next step in your career.

Core Duties/Responsibilities

• Working across all aspects of the application
• Working with Client requirements both internal and external and participating in Client facing meetings to discuss requirements
• Supporting with analysing, documenting and estimating client requirements
• Configuring and testing the Compendia Touch application- calculations, workflows, interfaces, comms, data migrations etc
• Support with visit customer sites when required
• Enhancing and developing the Touch Model
• Improving the implementation practices and procedures
• Ensure AzureDev/JIRA boards are up to date including updating PM/leads with progress updates
• Working closely with the development team to refine and improve the system
• Client system demos and show and tells
• Taking on extra responsibility within the Project team, leading project workstreams
• Supporting other analysts with their training and development
• Support Project Management by tracking work through our Agile development and release lifecycle
• Attending 3 out of the 4 quarterly team meet ups.

Skills, Capabilities and Attributes

• Educated to degree standard preferred but not essential
• Extensive experience and knowledge of Pension Configuration Tools and MS SQL, at least 2 years
• Relevant qualifications in the Pensions & Actuarial Industry desirable (e.g. Pensions Management Institute Certification)
• An SME in 2 areas of configuration (e.g. Workflows, Calculations, Interface, Data Migration, Reports etc)
• Demonstrate commercial awareness & operational efficiencies / income generation in current role
• Confidence in training/supporting other employees in order to upskill where appropriate

What We Offer

• Save For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10%
• All Employee Long Term Incentive Plan (LTIP) – Gives all EQ Colleagues the opportunity to benefit if the current owners successfully sell the company for a profit
• Health and Wellbeing – Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households
• Life assurance cover at 4x salary with the ability to purchase enhanced cover
• Employee discounts – Discounts and cashback at your favourite high street stores through our EQ Wins Platform
• Flexible Benefits – The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more
• Time Off – Typically 29 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing
• Winning together – Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.