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- Tasks: Join our Pensions Operations team to assist clients with pension administration and complex queries.
- Company: Equiniti is a fast-growing company managing pension records for 20% of UK pensioners.
- Benefits: Enjoy flexible benefits, employee discounts, and 28 days holiday plus volunteer days.
- Why this job: This role offers growth opportunities and the chance to make a real impact in client service.
- Qualifications: GCSE Maths and English Grade C, strong communication skills, and a desire for exceptional customer service.
- Other info: Hybrid role requiring 3 days in the office; previous pensions experience is a plus.
The predicted salary is between 28800 - 43200 £ per year.
Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ’s vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Main Purpose of Job Equiniti have opportunities for candidates with strong administration skills and experience to join our fast growing Pensions Operations team. You will be working with clients on a day to day basis, assisting and supporting them with highly confidential and potentially complex queries regarding their pension administration. Our client base is varied and includes Financial Services, Large Corporate and Public and Third Sector clients, and through leveraging technology and innovation, Operations must deliver an excellent service across our diverse client base. Our Pensions Administration teams are responsible for keeping accurate and compliant pension records for our clients and pension scheme members. We hold records for about 20% of all pensioners in the UK, and …
Db Pensions Administrator Fixed term Contract for 6 months employer: Equiniti
Contact Detail:
Equiniti Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Db Pensions Administrator Fixed term Contract for 6 months
✨Tip Number 1
Familiarize yourself with the basics of defined benefit (DB) pensions. Understanding how they work will help you answer queries more effectively and demonstrate your commitment to the role.
✨Tip Number 2
Highlight your administration skills by preparing examples of how you've successfully managed data and resolved customer inquiries in previous roles. This will show that you can handle the responsibilities outlined in the job description.
✨Tip Number 3
Research Equiniti's values and recent developments in their Pensions Operations team. Being knowledgeable about the company will help you engage in meaningful conversations during the interview process.
✨Tip Number 4
Practice your communication skills, both written and verbal. Since you'll be dealing with potentially complex queries, being able to convey information clearly and concisely is crucial for success in this role.
We think you need these skills to ace Db Pensions Administrator Fixed term Contract for 6 months
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Pensions Administrator position. Make sure you understand the core duties and responsibilities, as well as the skills required. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in administration, particularly in a financial or pensions environment. Use specific examples to demonstrate your strong numeracy and literacy skills, as well as your ability to resolve customer enquiries effectively.
Showcase Your Customer Service Skills: Since the role involves providing exceptional customer service, make sure to include examples of how you've successfully managed customer queries in the past. Highlight your communication skills and your ability to develop working relationships.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that your documents are clear and professional. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Equiniti
✨Showcase Your Administration Skills
Make sure to highlight your strong administration skills during the interview. Provide specific examples of how you've successfully managed complex queries or maintained accurate records in previous roles.
✨Demonstrate Customer Service Excellence
Since the role involves assisting clients with potentially complex pension queries, be prepared to discuss your approach to delivering exceptional customer service. Share instances where you resolved customer inquiries effectively and efficiently.
✨Familiarize Yourself with Pension Operations
Even if you don't have direct experience in pensions, it's beneficial to familiarize yourself with basic pension concepts and terminology. This will show your willingness to learn and adapt to the financial environment.
✨Prepare for Process Improvement Discussions
Equiniti values process improvements, so think about any past experiences where you identified inefficiencies and implemented changes. Be ready to discuss how you can contribute to enhancing operations within the team.
