Senior Data Analyst in Crawley

EQ Retirement Solutions is transforming the retirement and pensions markets with leading administration and technology solutions. With over 1200 employees globally, 189 years of knowledge and 11 million pension scheme members and policyholders, we are here to help people plan for a confident financial future by delivering innovative, reliable and customer-focused retirement services. Our teams are driven by a shared commitment to excellence, collaboration and making a real impact to the lives of our clients and customers.

Role Summary

The Lead Data Analyst will play a critical senior role within the Data and Reporting team in EQ and wider Data Solutions, with lead responsibilities for the Reporting team in EQ. The lead will provide SME support to all areas of reporting to the team, business and client to ensure high quality, timely and insightful reporting, whilst being a key driver of the data strategy and move to increased automated reporting. The lead will challenge the norm to ensure the successful transition to a more data and customer focused culture.

Core Duties/Responsibilities

• Lead oversight of all team data/reporting responsibilities ensuring high quality, efficient and on time delivery.
• As senior analyst on the team you will build supportive relationships with other members of the team and stakeholders and act as a point of contact for data/reporting related support requirements.
• Work closely with Head of function to design, plan and deliver on our data strategy for data and reporting.
• Collaborate regularly with other leads across the wider teams to resolve complex problems, ensure consistency in ways of working and cross team support is standard practice.
• Act as a point of reference to others in projects in the design and creation of data queries and, where relevant, support the productionisation of data solutions.
• Represent EQ reporting at key meetings with internal and external clients, including participation in design workshops to drive out suitable data related solutions that meet stakeholders' requirements.
• Provide line management support to Head of function in their absence to ensure resource is fully supported and available to meet team demand.
• Lead on measuring and data/reporting team demand vs. capacity planning to ensure resourcing is suitable and opportunities to increase support to the business area identified.
• Facilitate and contribute to continuous improvement of data related processes and reporting standards within the team of data analysts.
• Champion increased levels of automated analysis and reporting, using, developing and/or obtaining the tools and skills required to achieve this.
• Escalate any risk/issues to Head of function in the first instance where identified.
• Be a role model within the team, demonstrating appropriate behaviours and supporting others.
• Some line management responsibilities may be considered where appropriate in line with team growth.

Skills, Capabilities and Attributes

• Extensive experience developing and delivering insightful reporting using a variety of tools and techniques.
• Extensive experience working with complex data and ensuring data quality.
• An appreciation of how to reuse and adapt existing data sets, calculations and solutions to minimise the time, cost and risk to deliver.
• Experience solving complex problems.
• SME Knowledge of different areas across the organisation.
• Experience building successful relationships with both internal and external stakeholders.
• High levels of organisation and forward planning.
• Pensions experience.
• Advanced excel and working toward advanced SQL.
• Exposure and desire to develop experience with Power BI/analytic toolkits.
• Ability to support and manage people/team.
• Excellent communication and influencing skills, including the ability to engage and drive internal and external stakeholders, and develop and maintain effective working relationships to progress projects.

What We Offer

• Save For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10%.
• Health and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhanced cover.
• Employee discounts - Discounts and cashback at your favourite high street stores through our EQ Wins Platform.
• Flexible Benefits - The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more.
• Time Off - Typically 29 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing.
• Winning together - Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed.
• Learning & Development - Investment in LinkedIn Learning for all colleagues.

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.