At a Glance
- Tasks: Lead software implementation and support clients through the entire lifecycle.
- Company: Join a forward-thinking company focused on pensions software innovation.
- Benefits: Generous holiday, pension contributions, health support, and employee discounts.
- Why this job: Make a real impact in the pensions sector while advancing your career.
- Qualifications: Experience in software implementation and strong communication skills required.
- Other info: Collaborative team environment with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Changes, ongoing maintenance, and new developments. This is a great role for you if you already have experience in implementing pensions software, with a good understanding of UK pensions looking for that next step in your career.
Responsibilities
- Being a SME of multiple, if not all aspects of the application (i.e., Workflows, Calculations, Reports, Letters, Data, Interface etc)
- Provide training and support to other EQ employees where required
- Obtaining, analysing, documenting, and estimating client requirements (internal and external)
- Configuring and testing the Compendia Touch application
- Enhancing, developing and promoting the Touch Model
- Working closely with the development team to refine and improve the system
- Supporting Project Management by leading a workstream to oversee Client deliverables and working with an Agile methodology
- Work collaboratively with customers throughout the full implementation lifecycle by leading or supporting with Client facing communications
- Support with visiting customer sites when required, with the possibility of working on site for an extended period
- Supporting with training needs and delivering training to customers as part of project delivery
- Provide expertise and present demonstrations to prospective customers and colleagues from other parts of the business
- Support in establishing and maintaining excellent customer relationships and promoting the growth of new business from those customers
- Ensure AzureDev/JIRA boards are up to date including updating PM/leads with progress updates
- Attend 3 out of the 4 quarterly team meet ups
The duties and responsibilities outlined above are broad areas of responsibility and may include additional tasks as required.
Skills, Capabilities and Attributes
- Technical ability in scripting and data manipulation
- Software implementation experience, preferably in the pension or financial sectors
- Extensive experience of process-driven software configuration at UI and database level
- Excellent, audience-appropriate verbal and written communication and presentation skills
- Customer-focused and confident working in new environments
- Analytical problem-solving and attention to detail
- Self-motivation and independent approach to work
- Collaborative work ethic within internal and customer teams
- Confidence in training/supporting other employees to upskill where appropriate
- Working knowledge of one or more of: PL/SQL, HTML, JavaScript, CSS
- Data migration and data manipulation tools
- Development practices and Agile methodology
- Application architecture
What We Offer
- Save For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10%
- Health and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households
- Life assurance cover at 4x salary with the ability to purchase enhanced cover
- Employee discounts - Discounts and cashback at your favourite high street stores through our EQ Wins Platform
- Flexible Benefits - The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more
- Time Off - Typically 29 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing
- Winning together - Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed
- Learning & Development - Investment in LinkedIn Learning for all colleagues
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.
Role Summary
We are looking for Senior Implementation Consultants to join our team to be a part of the continual evolution of the Compendia and Administrator systems and rollout of our software to our client. The team is responsible for the implementation of our Compendia and Administrator application to new clients both software and TPA, whilst also maintaining the model processes provided as part of the Compendia application.
Senior Implementation Consultant in City of Westminster employer: Equiniti
Contact Detail:
Equiniti Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Implementation Consultant in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the pensions software space and let them know you're on the lookout for new opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your previous implementations and how you’ve tackled challenges. This will help you stand out during interviews and demonstrate your expertise in the field.
✨Tip Number 3
Practice makes perfect! Get comfortable with common interview questions related to software implementation and Agile methodologies. Role-play with a friend or use online resources to refine your answers and boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Implementation Consultant in City of Westminster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Implementation Consultant role. Highlight your experience with pensions software and any relevant technical skills. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences that relate to the responsibilities listed in the job description.
Show Off Your Communication Skills: Since this role involves a lot of client interaction, make sure your written application showcases your excellent communication skills. Keep it clear, concise, and professional – we love a good communicator!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Equiniti
✨Know Your Stuff
Make sure you brush up on your knowledge of pensions software and the UK pensions landscape. Be ready to discuss your previous implementation experiences and how they relate to the role. This will show that you’re not just familiar with the basics, but you can also dive deep into the specifics.
✨Showcase Your Communication Skills
As a Senior Implementation Consultant, you'll need to communicate effectively with clients and team members. Prepare examples of how you've successfully trained others or led client-facing communications in the past. This will demonstrate your ability to engage with various audiences.
✨Be Agile and Adaptable
Familiarise yourself with Agile methodologies, as this role involves working closely with development teams. Be prepared to discuss how you've adapted to changes in projects and how you’ve contributed to improving processes in previous roles.
✨Prepare for Problem-Solving Scenarios
Expect to face some analytical problem-solving questions during the interview. Think of specific challenges you've encountered in software implementation and how you resolved them. This will highlight your attention to detail and your ability to think critically under pressure.