Lenvi, based in Cardiff, seeks a proactive customer service advisor to assist clients through their loan journey. You will handle inquiries by phone and email, guide payments and account updates, and deliver clear, compliant solutions.
A customer-first mindset, strong communication, and ability to learn quickly are essential. You’ll work in a friendly team with hybrid flexibility (home on Mondays and Fridays; shifts Mon-Fri 8am-8pm, Sat 9am-1pm).
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Loan Support & Customer Care Specialist - Hybrid/Remote in Cardiff employer: Equiniti
Lenvi is an exceptional employer that fosters a supportive and inclusive work culture, encouraging employees to develop their skills and contribute meaningfully to the business. Located in Leeds, this role offers a hybrid working model, competitive benefits including generous annual leave, pension matching, and a focus on employee wellbeing, making it an ideal environment for those looking to grow in their careers while making a tangible impact.
