Business Analyst

Overview

Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.

EQ’s vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services.

Role Summary

The Business Analyst will understand business and client needs, translate them into business and system requirements for design, build, testing, and implementation. The role will partner with Product & Engineering teams, business subject matter experts and project managers, and should build relationships across the EQ Retirement Solutions division and deal with stakeholders and clients.

The Business Analyst is responsible for proposing/capturing client solutions, assessing the change to operational requirements, and the impact on business processes. We are seeking a dynamic business analyst who has the skills to assess business needs and capture requirements that align to our core platform solution and that can understand technology, processes, and business user needs.

Core Duties/Responsibilities

• Proactively engage and maintain links with stakeholders to communicate clearly, listen to and explore requirements and present advice.
• Working with multiple business areas to effectively collaborate to ensure all documents are fully understood to be converted into the desired code/systems/technology.
• Create and own deliverables that fit with the wider strategic focus and are easily communicated to stakeholders.
• Working within a Governance framework, ensure stakeholders are engaged and approve deliverables and milestones.
• Act as a focal point for queries; providing expert advice and guidance.
• Liaise with clients to define requirements and related processes using company utilities and techniques.
• Work with client and/or business to understand their detailed requirements. Gather and document functional and non-functional requirements for sign-off prior to converting these to a functional specification and technical specification for handover to IT, Operations and the Business.
• Undertake analysis on new projects and/or enhancements to existing projects.
• Using various tools and techniques, define needs and recommend solutions that deliver value to stakeholders (examples: SWOT analysis, blueprints, research and information analysis, mind mapping).
• Collate and analyse data to produce creative solutions, cleanse data or diagnose performance.
• Conduct process mapping and redesign: Define ‘As-Is’ and Target Operating Model (TOM).
• Produce basic mapping of applications and technology.
• Compile and execute test scenarios.
• Accurately estimate and plan the scope and deliverables with the Project Manager.
• Proactively provide business analysis and create end-product documentation during all stages of project lifecycle.
• Support phased solution deliveries and implementations for systems integration, application development and change management.
• Ensure all aspects of the project are delivered consistently and to required standards. This can apply to anything from the project products to the delivery and management of the project itself.
• Proactively identify, assess and prioritise threats to project delivery (risks) or events that are actively impacting project delivery (issues). Coordinate activities to address and monitor these through the project lifecycle.

Skills, Knowledge & Experience

• Able to work on multiple projects and manage multiple tasks concurrently.
• Excellent interpersonal skills with the ability to build and maintain credible working relationships.
• Excellent active listening skills to understand and interpret stakeholders’ needs.
• Excellent verbal and written communication skills.
• Experience of working within a regulated environment, preferably within the financial sector.
• Certification in business analysis (ISEB/BCS, LEAN Six Sigma or equivalent) and experience of the application of process design notation and standards (BPMN or UML).
• Experience of using Business Process Modelling Tools (Visio or equivalent) and a working knowledge of MS Office Suite including MS Project, Excel and Word
• Pensions experience is preferred.

What We Offer

• Save For Your Future – Equiniti Pension Plan; Equiniti matches your pension contributions up to 10%
• All Employee Long Term Incentive Plan (LTIP) – Gives all EQ Colleagues the opportunity to benefit if the current owners successfully sell the company for a profit.
• Health and Wellbeing – Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover.
• Employee discounts – Discounts and cashback at your favourite high street stores through our EQ Wins Platform.
• Flexible Benefits – The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more.
• Time Off – Typically 29 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing.

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.