Equiniti Ltd in Cardiff is seeking a Complaint Investigator to resolve customer concerns and deliver fair outcomes. You will speak directly with customers, record details on the bank's systems, and conduct thorough investigations to decide a fact-based resolution.
The role offers exposure to the financial services sector, with training in complaint handling, regulatory considerations, and clear communication.
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Impactful Complaint Investigator – Hybrid Banking in Cardiff employer: Equiniti Ltd
Join a dynamic and supportive team in London as a Housing Complaint Handler, where your expertise will be valued and your contributions recognised. We offer a hybrid working model that promotes work-life balance, alongside opportunities for professional growth within an organisation dedicated to delivering exceptional customer outcomes. Experience a culture of empathy and collaboration, making a meaningful impact in the housing sector while enjoying the benefits of a diverse and inclusive workplace.
