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- Tasks: Lead a team to deliver innovative Global Share Purchase Plans for corporate clients.
- Company: Join a dynamic and growing team within Employee Services, shaping the future of employee share ownership.
- Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
- Why this job: Make a real impact by empowering employees with share ownership opportunities globally.
- Qualifications: Strong customer service focus, operational leadership skills, and good communication abilities.
- Other info: Be part of a friendly team with a commitment to continuous improvement and equality.
The predicted salary is between 28800 - 43200 £ per year.
Join Our Growing Global Share Purchase Plans Team! Are you ready to be part of something exciting and impactful? Global Share Purchase Plans (GSPPs) is a dynamic and fast‑growing team within Employee Services, established in 2020 to deliver an innovative platform that empowers employees worldwide to invest in their company. As we head into 2026, we’re entering a major growth phase with a surge of new clients onboarding throughout the year. This is your chance to join a team that’s shaping the future of employee share ownership during a period of transformation and expansion.
You’ll join a friendly team of 10 people who work closely together to make GSPP a success. This is an office‑based role, and you’ll be at the heart of onboarding new clients, supporting corporate events, and ensuring everything runs smoothly behind the scenes.
Why This Role Matters
As a GSPP Technical Specialist, you’ll play a pivotal role in supporting our global mission to empower employees with share ownership opportunities. Your contributions will directly influence the success of new client onboarding, ensuring a seamless experience for participants worldwide. By working as part of an energetic and collaborative team, you’ll help shape innovative solutions, drive process improvements, and support the growth and transformation of the Global Share Purchase Plans offering. Your expertise will be instrumental in delivering a high‑quality service that enables our clients and their employees to invest confidently in their future.
Role responsibilities
- Help lead a team delivering a Global Share Purchase Plans service to our corporate clients and their employees
- Assist Team Manager with staffing requirements and resource planning
- Monitoring quality and introducing improvement ideas
- Managing/planning special tasks/events
- Working with Technical experts to deliver solutions for clients
- Working with internal stakeholders to set up the new product
- Ensuring proper controls are in place on team
- On‑boarding of new clients
- Ensuring adequate training is in place for colleagues
- Managing operational risk
- Escalating issues to the Operations Manager
- Promote continuous improvement and work with the team to help identify process improvements and support the implementation of change
- Lead and motivate team members to ensure key deadlines and SLA’s are met
Personal Skills and behaviours
- Strong customer service focus
- Knowledge of Employee Share Plans
- Operational leadership capabilities
- Good verbal and written communication
- Self‑motivated with the ability to stay focused
- High level of attention to detail and accuracy
- Highly organised – capable of managing own time and delivering to deadlines
- Confident to work as a team or by yourself to achieve delivery
- Ability to use initiative
- Confidence to communicate with stakeholders at all levels internally and external clients and customers
- Good working knowledge of Microsoft Office.
- Commitment to continuous improvement culture
- Leadership
- People managing
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please note any offer of employment is subject to satisfactory pre‑employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.
GSPP Technical Specialist in London employer: Equiniti Group Plc
Contact Detail:
Equiniti Group Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GSPP Technical Specialist in London
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at networking events. Ask them about their experiences and any tips they might have for landing a role in the GSPP team.
✨Tip Number 2
Prepare for the interview by understanding the company’s mission and values. Be ready to discuss how your skills align with their goals, especially around employee share ownership and client onboarding.
✨Tip Number 3
Showcase your problem-solving skills! Think of examples where you’ve improved processes or handled challenges effectively. This will resonate well with the team’s focus on continuous improvement.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our growing team.
We think you need these skills to ace GSPP Technical Specialist in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with employee share plans and operational leadership. We want to see how your skills align with the GSPP role, so don’t hold back on showcasing your relevant achievements!
Show Off Your Communication Skills: Since this role involves working closely with clients and stakeholders, it’s crucial to demonstrate your strong verbal and written communication abilities. Use clear and concise language in your application to reflect your capability in this area.
Highlight Your Team Spirit: We’re all about collaboration here at StudySmarter! Make sure to mention any experiences where you’ve successfully worked as part of a team or led a group to achieve goals. This will show us that you’re a great fit for our friendly team environment.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our growing team!
How to prepare for a job interview at Equiniti Group Plc
✨Know Your GSPP Inside Out
Before the interview, make sure you understand what Global Share Purchase Plans are all about. Familiarise yourself with the company's mission and how they empower employees through share ownership. This will show your genuine interest and help you connect your skills to their goals.
✨Showcase Your Customer Service Skills
As a GSPP Technical Specialist, you'll need a strong customer service focus. Prepare examples from your past experiences where you've successfully managed client relationships or resolved issues. Highlighting your ability to communicate effectively with stakeholders will set you apart.
✨Demonstrate Leadership and Teamwork
This role requires operational leadership capabilities and the ability to work collaboratively. Think of instances where you've led a team or contributed to a group project. Be ready to discuss how you motivate others and ensure deadlines are met, as this is crucial for the team's success.
✨Prepare for Process Improvement Discussions
Continuous improvement is key in this role. Come prepared with ideas on how processes can be enhanced within the GSPP framework. Showing that you can think critically about operational risks and suggest practical solutions will demonstrate your proactive approach and commitment to excellence.
