At a Glance
- Tasks: Join a dynamic team to support global employee share ownership initiatives.
- Company: Be part of a fast-growing Global Share Purchase Plans team since 2020.
- Benefits: Enjoy a collaborative work environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by empowering employees to invest in their future.
- Qualifications: Strong customer service skills and operational leadership experience required.
- Other info: Join us in shaping the future of employee share ownership!
The predicted salary is between 36000 - 60000 ÂŁ per year.
Join Our Growing Global Share Purchase Plans Team! Are you ready to be part of something exciting and impactful? Global Share Purchase Plans (GSPPs) is a dynamic and fast‑growing team within Employee Services, established in 2020 to deliver an innovative platform that empowers employees worldwide to invest in their company. As we head into 2026, we’re entering a major growth phase with a surge of new clients onboarding throughout the year. This is your chance to join a team that’s shaping the future of employee share ownership during a period of transformation and expansion. You’ll join a friendly team of 10 people who work closely together to make GSPP a success. This is an office‑based role, and you’ll be at the heart of onboarding new clients, supporting corporate events, and ensuring everything runs smoothly behind the scenes.
Why This Role Matters
As a GSPP Technical Specialist, you’ll play a pivotal role in supporting our global mission to empower employees with share ownership opportunities. Your contributions will directly influence the success of new client onboarding, ensuring a seamless experience for participants worldwide. By working as part of an energetic and collaborative team, you’ll help shape innovative solutions, drive process improvements, and support the growth and transformation of the Global Share Purchase Plans offering. Your expertise will be instrumental in delivering a high‑quality service that enables our clients and their employees to invest confidently in their future.
Role responsibilities
- Help lead a team delivering a Global Share Purchase Plans service to our corporate clients and their employees
- Assist Team Manager with staffing requirements and resource planning
- Monitoring quality and introducing improvement ideas
- Managing/planning special tasks/events
- Working with Technical experts to deliver solutions for clients
- Working with internal stakeholders to set up the new product
- Ensuring proper controls are in place on team
- On‑boarding of new clients
- Ensuring adequate training is in place for colleagues
- Managing operational risk
- Escalating issues to the Operations Manager
- Promote continuous improvement and work with the team to help identify process improvements and support the implementation of change
- Lead and motivate team members to ensure key deadlines and SLA’s are met
Personal Skills and behaviours
- Strong customer service focus
- Knowledge of Employee Share Plans
- Operational leadership capabilities
- Good verbal and written communication
- Self‑motivated with the ability to stay focused
- High level of attention to detail and accuracy
- Highly organised – capable of managing own time and delivering to deadlines
- Confident to work as a team or by yourself to achieve delivery
- Ability to use initiative
- Confidence to communicate with stakeholders at all levels internally and external clients and customers
- Good working knowledge of Microsoft Office
- Commitment to continuous improvement culture
- Leadership
- People managing
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre‑employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.
GSPP Technical Specialist employer: Equiniti Group Plc
Contact Detail:
Equiniti Group Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GSPP Technical Specialist
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at networking events. Ask them about their experiences and any tips they might have for landing a role in the GSPP team.
✨Tip Number 2
Prepare for the interview by understanding the company’s mission and values. Be ready to discuss how your skills align with their goals, especially around empowering employees through share ownership.
✨Tip Number 3
Showcase your problem-solving skills! Think of examples where you’ve improved processes or handled challenges effectively. This will resonate well with the team’s focus on continuous improvement.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our growing team.
We think you need these skills to ace GSPP Technical Specialist
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with employee share plans and customer service. We want to see how your skills align with the GSPP role, so don’t hold back on showcasing your relevant achievements!
Show Off Your Communication Skills: Since this role involves working closely with clients and stakeholders, it’s crucial to demonstrate your strong verbal and written communication abilities. Use clear and concise language in your application to reflect this skill – we love a good communicator!
Highlight Your Organisational Skills: As a GSPP Technical Specialist, you’ll need to manage multiple tasks and deadlines. Be sure to mention any experiences where you’ve successfully juggled responsibilities or improved processes. We’re all about efficiency and organisation here at StudySmarter!
Apply Through Our Website: We encourage you to submit your application through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets into the right hands. Don’t miss out on this exciting opportunity!
How to prepare for a job interview at Equiniti Group Plc
✨Know Your GSPP Inside Out
Before the interview, make sure you understand what Global Share Purchase Plans are all about. Familiarise yourself with the key concepts and recent developments in employee share ownership. This will not only show your enthusiasm but also help you answer questions confidently.
✨Showcase Your Customer Service Skills
As a GSPP Technical Specialist, strong customer service is crucial. Prepare examples from your past experiences where you’ve gone above and beyond for clients. Highlight how you’ve handled challenges and ensured a seamless experience for users, as this will resonate well with the interviewers.
✨Demonstrate Your Organisational Skills
Given the role's focus on managing multiple tasks and deadlines, be ready to discuss how you prioritise and organise your work. Share specific strategies or tools you use to stay on top of your responsibilities, as this will illustrate your ability to thrive in a fast-paced environment.
✨Emphasise Team Collaboration
This role involves working closely with a team, so be prepared to talk about your teamwork experiences. Discuss how you’ve contributed to team success in the past, and be sure to mention any leadership roles you've taken on, as this will highlight your capability to motivate and lead others.