Equifax in Nottingham is seeking a Senior Operations Specialist to drive SLA performance and standardise best practices within an 8-person operational team. You will partner with DCAs and clients, handle first-line remittance sign-offs, and deputise for the Team Manager when needed.
You’ll contribute to QA and coaching to maintain high morale and delivery quality. The role emphasizes collaboration across internal teams and external clients, with a focus on process ownership and continuous
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Senior Data & Operations Lead — SLA & Escalations in Nottingham employer: Equifax
Equifax is an exceptional employer that empowers its employees to reach their full potential while fostering a collaborative and innovative work culture. As a Business Development Manager, you will enjoy a comprehensive benefits package, including flexible working options, generous holiday allowances, and extensive personal development opportunities through our global learning platform. Join us in London, where you can make a meaningful impact in the fraud and identity solutions space while being supported by a diverse and inclusive environment.
