Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Monitor and troubleshoot production issues, ensuring platform stability and efficiency.
- Company: Join a dynamic team at a leading tech company transforming financial services.
- Benefits: Gain industry-recognised certifications, hands-on training, and enjoy monthly social events.
- Why this job: Be part of an exciting journey with cutting-edge technology and make a real impact.
- Qualifications: Experience in production support or software engineering, strong .NET (C#) skills required.
- Other info: Vibrant Nottingham location with excellent career growth opportunities.
The predicted salary is between 30000 - 40000 £ per year.
It is an exciting time to join Debt Services as we drive huge investment across our business. We have recently migrated all of our platforms and our legacy data centers to the Google Cloud Platform (GCP) and are about to embark on the next stage of our transformation journey, where we will be integrating with more Google managed services and strategic Equifax platforms. This will provide you with the opportunity to develop your skills and have hands-on training whilst influencing and supporting this exciting programme of work!
You will join energised and supportive teams who drive a positive culture immersed in leading-edge technology. We develop secure, scalable, extensible and highly available technology solutions for our clients to ensure we fully meet their business needs and service level agreements. We also hold monthly social events for learning across technology and are based in a vibrant and central location in Nottingham.
We’re seeking people with potential who are up for a challenge; creative, high-energy, diverse, driven and most of all excited about working with the latest technology to deliver solutions that help people live their best financial life. We’ll offer industry recognised certification as part of your role as well as other learning opportunities which include on the job training as well as a huge range of self-managed training opportunities.
We are now looking for a hands-on Production Support Engineer to join our team. Service is our number one priority and this is an exciting opportunity to join a new team dedicated to ensuring platform stability and giving our clients the best possible experience!
We are looking for an Intermediate Production Support Engineer to join our team and help maintain the stability and performance of our .NET-based platforms running on Google Cloud. You will be responsible for troubleshooting and resolving issues, ensuring smooth day-to-day operations, and implementing small enhancements and bug fixes. Additionally, you will work on automating manual tasks to improve efficiency. While experience with Google Cloud is beneficial, it is not required - you will have the opportunity to learn and receive training as part of the role.
What you’ll do:
- Monitor, troubleshoot, and resolve production issues to ensure platform stability.
- Investigate and fix bugs in .NET (C#) applications.
- Read and modify existing code to implement small enhancements.
- Automate manual operational tasks to improve efficiency.
- Work closely with development teams to escalate and resolve complex issues.
- Maintain and improve logging, monitoring, and alerting systems.
- Participate in on-call support rotations as needed.
- Document fixes, processes, and troubleshooting steps.
What Experience You Need:
- Strong and current experience in a production support or software engineering role.
- Strong knowledge of .NET (C#) and ability to read and modify existing code.
- Experience with debugging, troubleshooting, and resolving production issues.
- Familiarity with SQL databases (SQL Server) and basic query troubleshooting.
- Basic understanding of CI/CD pipelines and version control (GitHub).
- Strong problem-solving and analytical skills.
- Ability to work independently while collaborating with development teams.
As part of this role, you will be required to obtain and be eligible for SC (Security Check) clearance due to the sensitive nature of the data we process.
What Could Set You Apart:
- Exposure to Google Cloud Platform (GCP) services (e.g., GCE, GKE, Cloud Run, Pub/Sub, Cloud SQL).
- Experience with logging and monitoring tools (e.g., Datadog, Stackdriver, Prometheus, ELK).
- Scripting experience for automation (e.g. PowerShell, Python).
Production Support Engineer in Nottingham employer: Equifax
Contact Detail:
Equifax Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Production Support Engineer in Nottingham
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects, especially those related to .NET and Google Cloud. This gives potential employers a taste of what you can do and sets you apart from the crowd.
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios related to production support. Brush up on your problem-solving skills and be ready to demonstrate how you’d tackle real-world issues.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Debt Services.
We think you need these skills to ace Production Support Engineer in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Production Support Engineer role. Highlight your .NET experience, troubleshooting skills, and any exposure to Google Cloud Platform. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share specific examples of how you've tackled challenges in previous roles, especially those related to production support or software engineering.
Show Off Your Problem-Solving Skills: In your application, don’t shy away from showcasing your analytical skills. Mention instances where you've successfully resolved production issues or improved processes. We love candidates who can think on their feet and come up with creative solutions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at Equifax
✨Know Your Tech
Make sure you brush up on your .NET (C#) skills and be ready to discuss how you've used them in past roles. Familiarise yourself with SQL databases and any experience you have with Google Cloud Platform, even if it's just the basics.
✨Show Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled production issues in the past. Think about times when you had to troubleshoot or debug applications, and be ready to explain your thought process and the steps you took to resolve the problems.
✨Get Familiar with CI/CD
Since the role involves working with CI/CD pipelines, it’s a good idea to understand the basics of version control systems like GitHub. Be prepared to discuss how you’ve used these tools in your previous work or how you plan to learn about them.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare some thoughtful questions about the team culture, the technologies they use, and the challenges they face. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.