At a Glance
- Tasks: Lead strategic client relationships and drive high-value deals for impactful solutions.
- Company: Dynamic company focused on innovation and client success.
- Benefits: Comprehensive benefits, flexible work options, and personal development opportunities.
- Other info: Join a supportive culture that values diversity and personal growth.
- Why this job: Be a trusted advisor and shape the future of client partnerships.
- Qualifications: Proven experience in managing large accounts and leading teams.
The predicted salary is between 90000 - 110000 £ per year.
As a Strategic Account Director, you will act as a trusted advisor and consultative partner to our most critical clients. By immersing yourself in their business and anticipating their needs, you will design and deliver strategic Equifax solutions that directly address their challenges. You will champion the Equifax brand, influence internal product development, and drive multi-year, high-value deals that demonstrate a clear return on investment and advance our clients' commercial objectives.
What you’ll do
- Formulate joint commercial goals and strategies with senior-level decision makers to drive revenue growth and exceed financial targets.
- Lead multi-functional teams (including Delivery and Operations) to execute high-ROI solutions and oversee complex client projects from inception to completion.
- Manage the end-to-end sales process for customer retention and new business acquisition, negotiating complex, high-value (1m+) contracts.
- Maintain Salesforce (SFDC) mastery as the single source of truth for all client engagement, pipeline visibility, forecasting, and strict adherence to Equifax Opportunity Hygiene Standards.
- Analyze market, economic, regulatory, and technology trends to inform commercial strategies and influence Equifax's internal product development roadmap.
- Provide people leadership and continuous team development to maximize commercial performance across multiple lines of business.
What experience you need
- Proven track record as a large strategic account manager leading complex, high-value (1m+) customer relationships in the Telco sector.
- Direct experience managing an account within the top 20 of a company’s portfolio across multiple lines of business.
- Demonstrated ability managing a team to successfully deliver multi-year sales in excess of 250,000.
- Experience selling and leading enterprise consultancy projects with long, complex sales cycles and pricing negotiations.
- Strong working knowledge of Consumer, Commercial, and Marketing data ecosystems.
- Track record of successfully presenting to, and negotiating with, senior-level executives and decision makers.
What could set you apart
- Exceptional personal gravitas and proven resilience when navigating dynamic market shifts and regulatory frameworks.
- Demonstrated success in creating sales efficiencies, process improvements, or automations by using or building AI tools to optimize account planning and territory management.
We offer a wide range of company supported benefits including contributory pension, life cover, income protection, healthcare, enhanced maternity and sick pay, 26 days holiday and a day off for your birthday, with the ability to buy and sell and free credit checks. We also offer flexible benefits ranging from cycle to work, discounted travel options, gym membership, dining and leisure discounts, financial & savings plans, mobile discounts plus much more! We also support personal development and have a range of learning options including our global online learning platform and allow you to bring your whole self to work supported by our Inclusion and Diversity, Wellbeing and Employee Engagement forums.
Primary Location: GBR-London-Remote
Function: Function - Sales and Account Management
Schedule: Full time
Summary Location: GBR-London-Remote
Type: Full time
Director, Customer Account Manager in London employer: Equifax
Equifax is an exceptional employer that fosters a dynamic work culture in Greater London, where innovation and collaboration thrive. Employees benefit from comprehensive growth opportunities, competitive compensation, and the chance to make a meaningful impact on the company's revenue strategy through strategic partnerships. Join us to be part of a forward-thinking team dedicated to driving success and expanding market reach.
