Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage and customise Salesforce platforms, ensuring high-quality solutions for users.
- Company: Equifax, a leading tech company focused on customer service innovation.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Why this job: Be a key player in transforming customer experiences with cutting-edge Salesforce solutions.
- Qualifications: Strong Salesforce Admin experience and excellent communication skills required.
- Other info: Join a dynamic team with mentorship opportunities and a focus on continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
As a Senior Salesforce Administrator your role is central to the maintenance and customisation of Equifax's customer and consumer service platforms within the UK. The Senior Salesforce Administrator will be responsible for supporting the business users and helping maintain high-quality solutions in a fast-paced, challenging environment supporting the client and consumer interfaces within Equifax’s Salesforce platform. You will align and support our developers and deploy complex functional solutions. You will act as the bridge between our stakeholders and technical execution, ensuring that our Salesforce organisation is scalable, efficient, and highly adopted by our UK teams.
What You'll Do
- Act as a senior system administrator across Equifax Ltd (UK) Salesforce platforms, with ownership of BAU tasks and complex support requests.
- Lead the configuration and maintenance of the Salesforce environment, including complex Flow automation, custom objects, and advanced security settings.
- Collaborate with stakeholders (Sales, Marketing, Service) to identify pain points and translate them into technical requirements.
- Design, build, optimise and debug Flows, orchestrations and automation frameworks.
- Oversee data migration, cleansing, and deduplication efforts. Support high standards for data quality and system documentation.
- Support the release management process using CI CD and DevOps tools and align with developers to ensure contention is managed and ensure sandboxes remain aligned with production.
- Perform regular platform health checks and maintenance cycles across all UK orgs.
- Support the business with housekeeping of data to ensure GDPR compliance.
- Manage the software development lifecycle (SDLC) within Salesforce, including sandbox management, UAT (User Acceptance Testing), and deployment via DevOps tools.
- Actively contribute to continually improving governance, testing and change control processes.
- Mentorship: Act as a technical mentor for junior admins and provide high-tier support for end-users.
- Support and maintenance of customised solutions on the Salesforce platform, supporting critical business functions and project goals.
- Daily support of end users and BAU enhancements.
- Working closely with the Salesforce Delivery Manager, Project Managers, Enterprise Architects and Developers to design high quality solutions and ensure business benefit.
- Ensuring a proactive and flexible work environment is maintained to facilitate agility in responding to changing project goals and customer requirements.
- Work directly with internal stakeholders and subject matter experts as necessary to support their requirements and advise of Salesforce best practice.
- Provide system administration support of internal and customer-facing solutions following a best practice application lifecycle management process.
What Experience You Need
- Strong, current experience in Salesforce Administration, preferably in a high-growth or enterprise environment.
- Salesforce Certified Administrator and Salesforce Certified Advanced Administrator.
- Expert-level knowledge of Salesforce Flow (Process Builder/Workflow migration experience preferred).
- Proficiency in building advanced reports, dashboards, and using CRM Analytics.
- A proven track record of solving complex business problems through declarative (non-code) solutions first.
- Excellent communication skills.
- An excellent understanding of Salesforce Service Cloud, Experience Cloud and Sales Cloud.
- Declarative design and build of custom Salesforce Lightning applications.
- Salesforce API configuration, REST, SOAP, BULK API.
- Data Loader / Salesforce Inspector.
- Proven experience in a Senior Admin or advanced second-line Salesforce role.
- Comfortable taking ownership of complex BAU issues and leading technical resolution.
- Experience working in Agile delivery teams with Jira/Confluence.
- Strong communication skills with both technical and non-technical stakeholders.
What Could Set You Apart
- SDLC and ALM knowledge.
- Additional Salesforce Certifications.
- Experience building customer facing interfaces.
- Educated to Bachelor's degree level.
- Experience with CPQ (Configure, Price, Quote).
- Familiarity with Apex, Lightning Web Components (LWC), and SOQL (enough to communicate effectively with Developers).
Senior Salesforce Administrator in Leeds employer: Equifax
Contact Detail:
Equifax Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Salesforce Administrator in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Senior Salesforce Administrator role.
✨Tip Number 2
Prepare for the interview by brushing up on your Salesforce knowledge and real-world applications. We recommend practising common interview questions and scenarios related to Salesforce administration to show off your expertise.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, be ready to discuss how you've tackled complex issues in previous roles. We want to see how you can bring that experience to Equifax and make an impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Salesforce Administrator in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Salesforce Administrator role. Highlight your experience with Salesforce administration, especially in high-growth environments, and showcase any relevant certifications you have. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about Salesforce and how your experience can benefit us at Equifax. Be sure to mention specific projects or achievements that demonstrate your problem-solving skills and technical expertise.
Showcase Your Communication Skills: As a bridge between stakeholders and technical teams, strong communication is key. In your application, give examples of how you've effectively communicated complex ideas to both technical and non-technical audiences. This will show us you're the right fit for our collaborative environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're proactive and genuinely interested in joining our team at StudySmarter!
How to prepare for a job interview at Equifax
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce knowledge, especially around Flow automation and custom objects. Be ready to discuss specific examples of how you've solved complex problems using declarative solutions in past roles.
✨Speak Their Language
Familiarise yourself with the terminology used in the job description, like SDLC, ALM, and CRM Analytics. Use these terms during the interview to show that you understand the technical aspects and can communicate effectively with both technical and non-technical stakeholders.
✨Prepare for Scenario Questions
Expect scenario-based questions where you'll need to demonstrate your problem-solving skills. Think of situations where you've had to lead a project or resolve a complex issue, and be ready to explain your thought process and the outcomes.
✨Show Your Mentorship Skills
Since the role involves mentoring junior admins, be prepared to discuss your experience in this area. Share examples of how you've supported others in their development and how you approach knowledge sharing within a team.
