At a Glance
- Tasks: Lead high-touch tech support for Windows 11, macOS, and cloud services.
- Company: Equifax, a global leader in data and analytics.
- Benefits: Competitive salary, mentorship opportunities, and a collaborative work environment.
- Other info: Join a dynamic team in Nottingham with opportunities for growth.
- Why this job: Make a real difference by enhancing user experience and mentoring future tech stars.
- Qualifications: Experience in tech support and strong problem-solving skills.
The predicted salary is between 40000 - 50000 £ per year.
Equifax, Inc. invites applications for a Senior End User Support Technician in Nottingham, joining a team responsible for high-touch L2/L3 support across Windows 11, mac OS, Google Workspace and Microsoft 365.
The role is based in our Nottingham office, five days per week.
You will mentor junior technicians, maintain thorough issue logs, and translate user feedback into actionable improvements while collaborating with our global EUC team to enhance service delivery.
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Senior End-User Tech Support Lead (L3) in Nottingham employer: Equifax, Inc.
Equifax is an exceptional employer that fosters a dynamic and innovative work culture, particularly for the Fraud & ID Business Development Manager role. With a strong emphasis on employee growth and development, we provide ample opportunities for our team members to enhance their skills and advance their careers while working in a collaborative environment. Located in a vibrant area, our team enjoys not only competitive benefits but also the chance to be at the forefront of transforming how businesses manage fraud and identity verification.
