At a Glance
- Tasks: Analyse contracts, ensure accurate billing, and support process improvements.
- Company: Join a dynamic team focused on customer satisfaction and financial performance.
- Benefits: Gain valuable experience, develop analytical skills, and work in a collaborative environment.
- Other info: Fast-paced environment with opportunities for growth and cross-functional collaboration.
- Why this job: Make an impact by optimising billing processes and enhancing customer experiences.
- Qualifications: Strong attention to detail, analytical skills, and knowledge of Excel required.
The predicted salary is between 30000 - 40000 £ per year.
We’re looking for a Billing Analyst to join our Contract to Order Team —a role that plays a critical part in ensuring accurate contract implementation and billing. As a subject matter expert, you’ll be responsible for analysing and interpreting contract terms (with a focus on pricing and products), ensuring data accuracy across systems, resolving issues, and supporting improvements that drive customer satisfaction and financial performance.
What you’ll do:
- Analyse and interpret complex contract language, with an emphasis on product and pricing accuracy.
- Implement and maintain contract details in internal systems to support accurate and timely billing.
- Collaborate with cross-functional teams, including Billing Operations, Sales Ops, Account Boarding, Legal, and Finance.
- Support process improvements and provide insights into contract-to-billing workflows.
- Manage case queues involving contract setups, cancellations, amendments, and custom requests.
- Handle customer queries, escalations, and issue resolution with a focus on root cause analysis and trend reporting.
- Contribute directly to monthly financial closing processes and Net Promoter Score (NPS) performance.
- Prepare and present data-driven reports to track progress and identify opportunities for optimization.
What experience you need:
- Strong attention to detail and analytical skills.
- Ability to interpret complex contracts and manage multiple tasks effectively.
- Good knowledge of Excel.
- Financial Systems knowledge such as Oracle.
- A self-starter with excellent communication and problem-solving skills.
- Experience working cross-functionally in a fast-paced environment.
Billing Analyst (Fixed Term Contract) in Leeds employer: Equifax, Inc.
Join our dynamic team as a Billing Analyst, where you will play a pivotal role in ensuring precise contract implementation and billing. We pride ourselves on fostering a collaborative work culture that values employee growth, offering opportunities for professional development and continuous learning. Located in a vibrant area, we provide a supportive environment that encourages innovation and teamwork, making us an excellent employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Billing Analyst (Fixed Term Contract) in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. We can’t stress enough how valuable personal connections can be in landing that Billing Analyst role.
✨Tip Number 2
Prepare for interviews by brushing up on your contract analysis skills. We recommend practising with real-life scenarios and examples from your past experiences to showcase your analytical prowess.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can set you apart from other candidates. We love seeing candidates who are proactive and engaged.
✨Tip Number 4
Apply through our website for the best chance of getting noticed. We’re always on the lookout for talent, and applying directly shows your enthusiasm for the role!
We think you need these skills to ace Billing Analyst (Fixed Term Contract) in Leeds
Some tips for your application 🫡
Show Off Your Analytical Skills:When you're writing your application, make sure to highlight your analytical skills. We want to see how you can interpret complex contracts and manage data accurately. Use examples from your past experiences to demonstrate this!
Be Detail-Oriented:Attention to detail is key for a Billing Analyst. In your application, mention specific instances where your keen eye for detail made a difference. This will show us that you understand the importance of accuracy in billing and contract management.
Highlight Your Cross-Functional Experience:Since you'll be collaborating with various teams, it's important to showcase any cross-functional experience you have. Talk about how you've worked with different departments in the past and how it helped improve processes or resolve issues.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Equifax, Inc.
✨Know Your Contracts
Before the interview, brush up on your understanding of contract language, especially around pricing and products. Be ready to discuss how you would analyse and interpret complex contracts, as this will show your expertise and attention to detail.
✨Excel Your Way to Success
Since good knowledge of Excel is crucial for this role, make sure you’re comfortable discussing your experience with it. Prepare to share specific examples of how you've used Excel in previous roles to manage data or improve processes.
✨Collaboration is Key
This role involves working with various teams, so be prepared to talk about your experience collaborating cross-functionally. Think of examples where you’ve successfully worked with different departments to resolve issues or improve workflows.
✨Problem-Solving Mindset
Highlight your problem-solving skills by preparing examples of how you've handled customer queries or escalations in the past. Focus on your approach to root cause analysis and how you’ve contributed to process improvements that enhance customer satisfaction.
